Pan Asia Bank revamps its web portal

Pan Asia Bank, one of the leading and fastest growing banks in Sri Lanka, did a total revamp to their corporate web portal as part of its digital expansion program. The prime objective of this initiative is to create a stronger presence in the online domain and to provide an un-matched service to their valued and loyal customers both locally and also worldwide.

With the introduction of the newly designed web site, Pan Asia Bank not only brought in world class design changes, but also has added several new features for the added convenience of customers. The bank is confident that features such as the online chat module that helps both local and international customers to get in touch with the bank around the clock, will enhance its existing and potential customers’ banking experience. The new web site can be accessed with their favourite web browser as it is compatible with all the major browsers currently being used.

In addition, the new web site has a user friendly branch/ATM locator that allows its customers to locate a convenient branch out of bank’s fast growing branch network to do their banking transactions. Further, the site is equipped with comprehensive information on all the financial products and services on offer. This web site would not only benefit the retail customers, but also the corporate customers, as it offers a fountain of knowledge and news in the financial industry.

Pan Asia Bank partnered with Fortunaglobal in order meet the banks vision to develop a comprehensive web presence. Established in 2007, Fortunaglobal is one of the leading players in providing high-end benchmark technology solutions provider across a diverse range of industries. Its vision is to provide innovative, high performing, customer-focused and reliable solutions that enable its clients to enhance business performance, accelerate time-to-market and increase profitability.

Sharing some thoughts, Suren Kohombange, CEO of Fortunaglobal said, “It’s been a great privilege working with the Pan Asia Bank team, and with the new web revamp we feel there will be a new dimension to customer service by Pan Asia Bank. We at Fortunaglobal believe that in today’s age servicing the customer digitally is a important aspect of customer service.”

Claude Peiris, CEO/Director of Pan Asia Bank stated that the new web site is yet another achievement in the bank’s continuous endeavour to offer innovative value added products and services in a customer centric manner to the bank’s stakeholders.