People’s Bank launches upgraded online, mobile banking
Tuesday, 2 July 2013 00:00
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People’s Bank which has Sri Lanka’s largest branch network further enhances its customer convenience by enabling both mobile and internet banking to its customer base of over 13 million. The services enable the bank’s customers to have access on the go, to all of the bank facilities without the hassle of having to travel to a bank branch. The improved phone and online banking services include utility payments, fund transfers, cheque transaction details and cheque book ordering to name a few . With no registration or annual fee, People’s Bank customers can now enjoy both security and efficiency in carrying out transactions from wherever they are.
Commenting on the facilities available People’s Bank Chief Executive Officer/General Manager N. Vasantha Kumar said: “People’s Bank Mobile Banking allows our customers to access a range of everyday banking transactions from the convenience of their mobile, be it a smart or non-smart phone, by just dialling #488# on a Dialog or Mobitel connection. Other services we make accessible through mobile banking include checking the last five transactions, exchange rates and requesting for pawning settlements.”
He further added: “Facilities available in both our mobile and online banking service comprise of all utility bill payments and fund transfers within the People’s Bank network and transfers to other banks for a nominal fee, all other facilities provided in mobile and online banking require no additional charge. We have also enabled the service of activating their SMS alerts to get updates on all transactions made, keeping abreast of all local and NRFC/RFC accounts and fund transfers.”
People’s Bank online banking enables banking convenience that is both quick and easy through access to the website - www.ebank.peoplesbank.lk. Customers are able to monitor and make transactions using their online service. The two factor security system allows customers to make all online transactions with peace of mind.
People’s Bank Head 0f Marketing and Public Affairs Deepal Abeysekara added: “The launch of both our mobile and online banking systems in 2011 and 2010 respectively was done with the objective of giving our customer base the most convenient banking solutions. We have enabled online banking for both our corporate customers and individuals to provide every facility to all Sri Lankans regardless of location and time.”
People’s Bank Deputy General Manager Retail Banking Renuka Jayasinghe speaking about the banking convenience said: “We are constantly striving to create convenient and secure bank solutions for our customers and that is why we continuously update our online and mobile banking systems. These systems allow our customers to carry out all banking transactions across the island at any time.”
