The Colombo Stock Exchange (CSE) has requested a root cause analysis from the system provider Iron One Technologies Ltd., regarding a disruption to the order management system provided to four stockbroker firms during trading yesterday, which resulted in trading difficulties to clients of these firms. 

“System providers are an integral element of a technologically-driven, smoothly functioning capital market, especially in the perspective of investor accessibility,” the CSE said in a statement. 

“The CSE therefore stresses the importance of system providers taking all possible proactive and preventative measures to provide seamless services and access to investors.” 

The CSE did not view completely limiting market access to local and international investors via a trading halt as a viable response to system difficulties faced by one system provider.

The CSE reiterated that close supervision and monitoring of system providers would be done on a continuous basis. Furthermore, CSE also categorically stated that a WhatsApp message being circulated alleging CSE manipulation in yesterday’s trading was completely false and misleading.

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