DIMO drives Sri Lanka forward with Mercedes-Benz EQ

Owners of DIMO’s Mercedes-Benz EQ with their new vehicles, accompanied by DIMO officials

DIMO, a pioneer in the automobile industry and the exclusive Authorised General Distributor for Mercedes-Benz in Sri Lanka marks a new era in the luxury vehicle market with the Mercedes-Benz EQ range, facilitating an authentic experience of sustainable automotive luxury while upholding the highest ethical standards and compliance with national regulations. 

Leading the charge in sustainable mobility, DIMO has successfully brought and delivered the Mercedes-Benz EQA 350 4MATIC, EQE 350 4MATIC SUV, EQS 450+, and Mercedes-AMG EQS 53 4MATIC models to Sri Lankan roads. With the imminent arrival of the Mercedes-Benz EQB 250, EQE 350+, and EQS 450 4MATIC SUV, DIMO solidifies its position as the pioneer in the electric vehicle (EV) segment among authorised agents in the country. 

The Mercedes-Benz EQ range from DIMO is meticulously crafted to suit Sri Lankan Road and weather conditions and is personalised to meet individual customer requirements. Shipped directly from the Mercedes-Benz AG factory, each vehicle comes with a comprehensive Mercedes-Benz AG Global manufacturer warranty while the High Voltage (HV) Battery Warranty, which ranges from 8-10 years depending on the model ensures “peace of mind”. Furthermore, the EQ range boasts optimised battery capacity, delivering an impressive driving range of 400 to 700 kilometres on a single charge, making it perfect for navigating the island nation. Disposing of these HV batteries requires strict mechanisms to eliminate environmental impact. As the forerunner in the electrification of vehicles in Sri Lanka and a future-proof company, DIMO has implemented mechanisms for the responsible disposal of these batteries while making the company probably one of the very few entities that export EV batteries at the end of its life cycle for recycling ensuring sustainability. 

Apart from its environmental perspective, DIMO’s unwavering commitment to ethical business practices and customer satisfaction is evident in its transparent pricing, official invoice values, and meticulous adherence to all applicable taxes. As an ethically compliant importer, DIMO ensures a seamless experience for its customers, from vehicle clearance and registration to comprehensive after-sales. 

Going beyond the supply of EVs and aftercare, DIMO also facilitates the installation of EQ chargers and Solar Systems providing further convenience to the customers building the entire EV Eco System.  Mercedes-Benz EQ range also complements DIMO’s Sustainability Agenda 2030 by equipping its product portfolio with a sustainable product range to build resilient business.     

As a proud owner of a Mercedes-Benz EQ Dr. Sampath Rodrigo said, “I’m truly impressed by DIMO’s commitment to transparency and ethical business practices. Their dedication to providing a heartfelt luxury experience is evident in every interaction. The fact that DIMO is the only authorised general distributor for Mercedes-Benz in Sri Lanka, offering genuinely imported vehicles with superior aftercare, gives me complete peace of mind. I’m excited to be part of the future of luxury mobility with DIMO.”   

“At DIMO, we are committed to providing our customers with the most trusted, advanced, and sustainable automotive solutions. The Mercedes-Benz EQ range represents a significant step forward in electric mobility in Sri Lanka, and we are confident that it will exceed the expectations of even the most discerning drivers,” said DIMO Executive Director Rajeev Pandithage. 

Beyond delivering exceptional vehicles, DIMO is dedicated to providing unparalleled aftersales care. A team of highly skilled and certified technicians, backed by Mercedes-Benz expertise, offers comprehensive services including Mercedes-Benz AG recommended software updates, periodic service packages, exclusive Mercedes-Benz service programs, 24-hour roadside assistance, and complimentary pick-up and delivery. Customers can enjoy peace of mind with a 1-year repair warranty and the assurance of Mercedes-Benz genuine parts and use of Mercedes-Benz AG recommended special tools and equipment.  

Recognising the importance of a robust EV ecosystem, DIMO is actively working to expand infrastructure across Sri Lanka with its expertise in power engineering as a diversified conglomerate to create a convenient and accessible charging network for EV owners. Mercedes-Benz owners of DIMO can upgrade to the latest EQ Range when vehicle imports re-open in the near future.

DIMO’s dedication to ethical business practices, exceptional aftersales support, and commitment to building a robust EV ecosystem positions the company as a trusted partner in Sri Lanka’s journey towards a sustainable future.