Global leader in biz communication solutions IceWarp expands into Sri Lanka

From left: Hayleys Chairman and Chief Executive Mohan Pandithage, Fentons Managing Director Hasith Prematillake, Fentons Information Technology General Manager Yoosoof Ihthisham, IceWarp Global CEO Adam Paclt and Hayleys Fentons Information Technology (FIT) team

• To foster European innovation in collaboration with FentonsIT

IceWarp, a global leader in business communication solutions, has officially launched its cutting-edge platform in Sri Lanka, bringing European expertise in email and collaboration solutions to support the country’s evolving business landscape.

This expansion is driven by a strategic partnership with Fentons Information Technology (FIT), the Information Technology arm of Hayleys Fentons Ltd.

The grand launch event held at The Kingsbury Colombo on 4 April, was graced by several distinguished guests, including Chief Guest Hayleys Chairman and Chief Executive Mohan Pandithage.

The presence of IceWarp Global CEO Adam Paclt, and CEO for India and the Middle East Pramod Sharda, along with their global team, highlighted the significance of this expansion. Industry experts, government officials, corporate leaders, and CIOs from the banking, financial services and insurance sectors were in attendance as well, reflecting strong local interest in IceWarp’s European expertise. 

With this launch, Sri Lankan businesses now have access to an affordable, scalable and secure alternative to Microsoft 365 and Google Workspace. IceWarp’s advanced Collaboration Suite integrates a wide range of tools into a single, unified platform designed to streamline communication and boost productivity. Offering flexible hybrid deployment options and cost-efficient solution, IceWarp enables organisations to optimise their operations without compromising security or functionality. 

IceWarp Global CEO Adam Paclt said: “We are thrilled to officially launch IceWarp in Sri Lanka, marking a significant milestone in our global expansion. Through our trusted partnership with Fentons IT, we are proud to offer Sri Lankan businesses a secure, innovative platform that enhances communication and drives business agility.”

Attendees at the launch event experienced firsthand how IceWarp’s user-friendly interface simplifies workflow management and enhances collaboration. The platform offers seamless migration, 24/7 local-language support, and dedicated customer service teams, thus ensuring a smooth transition for businesses of all sizes. 

IceWarp’s commitment to Sri Lanka’s corporate sector is further reflected via its technical assistance, reinforcing its long-term investment in local enterprises. Notably, a key feature showcased at the event was the company’s integration of AI-powered tools, including ChatGPT, to enhance the user experience while ensuring compliance with GDPR, HIPPA, ISO and other global data protection standards. This positions IceWarp as a trusted partner for businesses prioritising data security as well as operational efficiency and team productivity.

Hayleys Fentons Managing Director Hasith Prematillake said: “At Fentons IT, we are dedicated to bringing world-class technology solutions to Sri Lanka. Our partnership with IceWarp enables us to offer businesses a cost-effective, innovative communication platform that fosters collaboration and efficiency.”

Fentons Information Technology General Manager Yoosoof Ihthisham said: “Through our strategic partnership with IceWarp, we are proud to offer Sri Lankan businesses not only an advanced, cost-effective communication platform but also the benefit of local, hands-on support. This collaboration ensures that businesses can rely on tailored solutions backed by our dedicated team, providing seamless implementation and ongoing assistance.”