SLT-Mobitel rejects spyware allegations as baseless and defamatory

• Insists compliance with TRC and other legal measures
• Says priority given to safeguard customers 

Sri Lanka Telecom-Mobitel yesterday categorically denied allegations they were surreptitiously supporting installation of spyware and insisted they were safeguarding customer privacy as well as upholding the law. 

“It has come to our attention that there are certain statements and malicious messages circulating on social media about the installation and propagation of a spyware, claiming that SLT-Mobitel is complicit in an alleged unlawful activity meant to compromise the information of our valued customers,” it said in a statement. 

SLT-Mobitel categorically denied such allegations and said the companies consider the origination of these claims about the installation and propagation of a malicious spyware as “absolutely baseless and defamatory”.

“We sincerely assure every Sri Lankan that the company will not in any way engage in any activity that would compromise the trust placed in us by the nation.” 

SLT-Mobitel also said it always operates in complete compliance with the Sri Lanka Telecommunications Act and under the regulation of the Telecommunications Regulatory Commission of Sri Lanka (TRCSL).

“As the national ICT and telecommunications service provider, we place utmost priority in safeguarding our customers’ privacy and retaining their trust at all times.”