Shangri-La closed until further notice

Tuesday, 23 April 2019 00:10 - - {{hitsCtrl.values.hits}}

Shangri-La Hotel Colombo said yesterday it has decided to close the five-star facility until further notice.

“It is with great sadness that we confirm that we are aware of a number of casualties among our guests and colleagues. This includes three of our colleagues who were fatally injured in the course of their duties. We will continue to work closely with local authorities and emergency services to provide our fullest assistance and support to all affected parties. Our hotel remains secured by the military and the police,” Shangri-La said in a statement.

It said the immediate priority continued to be the safety and wellbeing of all affected.

Shangri-La said it has also proactively carried out the following measures since the attacks in Colombo: Provided alternative accommodation for affected guests; assisted with guest requests for transportation and flight arrangements; stationed staff at the airport and at the hospitals to render assistance where needed; set up a dedicated call helpline (+603 2025 4619) for affected guests and/or their loved ones; worked closely with relevant embassy officials to support their respective citizens.

“Our hotel team remains ready to offer any other assistance to our guests and their families and to provide the necessary support to our colleagues and their next of kin during this very difficult time. As this is an active investigation and out of respect to our guests and staff’s privacy, we are unable to provide further details at this stage,” Shangri-La’s statement added.