Sri Lanka Insurance Motor Plus revs up customer experience with new benefits

 From left: Business Development Chief Officer Rukman Weeraratne, Chief Information Officer Aloka Jayawardane, Managing Director Dushyantha Basnayake, Chief Executive Officer Chandana L. Aluthgama, General Insurance Chief Officer Ruanthi Gooneratne and Deputy General Manager (Motor) Lalith De Silva 

• Settle claims below Rs. 75,000 within 3 working hours 
• Fast-track settlement of vehicles’ insurance claims for claims below Rs. 500,000
• SLIC mobile app is now available to provide faster and convenient access for insurance needs 
• Enables SLIC to identify your accident location accurately
  
   

Redefining customer experience, Sri Lanka Insurance Motor Plus yesterday unveiled a range of extensive benefits.   

Geared and equipped with the latest technology and innovative service features, Sri Lanka Insurance Motor Plus provides a faster and more convenient service together, with complete protection for the customers and their vehicles.

With newly introduced exclusive benefits, Motor Plus policy holders can now enjoy the privilege of their claims below Rs. 75,000 being settled within 3 working hours, without repair estimates, repair bills, and Salvage and After Repair Inspection (ARI), bringing the utmost convenience for them. Further, it provides fast-track settlement of vehicles’ insurance claims without repair bills & salvage for claims below Rs. 500,000. 

Taking another step forward, Sri Lanka Insurance Motor Plus also provides free personal accident cover worth Rs. 1,000,000 to the insured against accidental death and total permanent disability for private cars, double cabs and private dual-purpose vehicles, making it superlative over competing motor insurance products in the market.

The leading motor insurer allows the customers to renew their motor insurance online via the Sri Lanka Insurance customer portal and the Sri Lanka Insurance mobile app. Flexible payment plans through leading credit cards and a vast variety of payment options including Visa, Master, Amex, FriMi, Genie, eZ cash and mCash are now available. 

Benchmarking the industry by introducing a comprehensive mobile application for customers, Sri Lanka Insurance mobile app will be available for SLIC customers on the Android platform from 1 August and will be launched on the IOS platform in the near future, streamlining the insurance requirements of customers. The SLIC app is armed with advanced features to track and identify the accurate location of the customer in an emergency situation, making it convenient and hassle-free for them.

The fully-fledged SLIC mobile app is a next generation platform which will facilitate customers to view policy details and products details, make premium payments of both Life and General Insurance policies, and many more convenient services, inclusive of the ability to renew their general Insurance policies online, intimate motor insurance claims, locate SLIC branches in Google maps, ability to access road side and emergency assistance 24/7, locate and enjoy Motor Plus Loyalty Rewards partner merchants, and view details of the offers in the near future. 

Extending beyond a comprehensive motor insurance cover, Sri Lanka Insurance Motor Plus offers customers protection and peace of mind with the trust built through generations.