SriLankan apologetic over multiple flight cancellations

Amidst passenger outcries, SriLankan Airlines issued a statement that sounded apologetic over multiple flight cancellations linked to technical issues.

“Over the last few days, we at SriLankan Airlines have needed to cancel several flights mainly due to a number of technical issues which required temporary grounding of aircraft,” the national carrier said.

“These are routine issues, and aircraft maintenance follows very strict procedures which necessitate repairs or replacement parts before the aircraft are cleared to fly. Unfortunately, in this case we suffered a number of groundings at the same time,” the carrier added.

It said every effort has been made to accommodate passengers on alternative flights on SriLankan Airlines and other carriers, and accommodated passengers in hotels where necessary.

“We also fully understand that this has affected the travel and plans of many of our guests. We apologise for the disruption and inconvenience caused and assure all our loyal customers that we are working diligently to minimise such occurrences moving forward,” SriLankan Airlines said.