Paycorp Payment Solutions to open BPO in Sri Lanka

Paycorp Payment Solutions, which is a leading provider of enterprise payment processing solutions to financial institutions, corporate, and industry specific vertical markets, will open a BPO in Sri Lanka in the upcoming months under the name of Business Payment Services (BPS).

The new BPO, which requires high domain knowledge and complex processes, has cited the Sri Lankan culture and qualified talent pool as major factors that make the country best suited for the next generation global BPO processes.

“Culturally and educationally Sri Lanka has always been suited for the delivery of global back office support services,” said John Caliguri, Director and Chairman of Paycorp Payment Solutions in Australia and the newly-formed Sri Lankan BPO – Business Payment Services. BPS is also highly excited to establish high-in-demand payment processing and competency centres for larger global companies with Asian presence.

BPS will be formally opened in the upcoming months and would initially employ 12-25 people. It is expected to reach 50-100 employees over a six year period. In the next few months, the company will invest in the infrastructure for its new site, training of people and other operational tools.

BPS Managing Director Mazeen Farook said Paycorp would come into the country because it believed Sri Lankan graduates could achieve complex BPO processes and had the required technical capabilities to support the operation.

“Sri Lanka has already gained lots of advantages and the people are quite ready to be trained for complex programs,” he said. The Sri Lanka centre would be involved in assisting clients in high domain knowledge processes and complex services like banking and finance, government and other industry verticals.

BPS Director of Operations Suren Attanayake said: “It is indeed a privilege that the Australian payment services giant Paycorp has decided to invest in Sri Lanka. Paycorp will definitely benefit from our talented and highly qualified work force.”

As a leading provider of integrated payments solutions in the Australasian region, Paycorp has established a proven record for implementing robust and reliable solutions, which assist clients to reduce costs, streamline operational efficiencies and increasing cash flow. The opportunity for Sri Lankan business to have a cost effective, local, online transactional processor will inevitably accelerate the opportunities for improved services.