Doc990 and Western Hospital partner to introduce ongoing number service for patients

From left: Digital Health Business Development Executive Tamara Rajawardena, Digital Health Business Development Manager Navoda Ratnayake, Digital Health Head of Business Unit Anjana Gunawardena, Digital Health Head of Business Development Dr. Dilhan Jayatilleke, Western Hospital Chairman Prof. Rezvi Sheriff, Western Hospital Chief Executive Officer Omar Sheriff, Western Hospital Administrator Amitha Kathiriarachchi, Western Hospital Deputy Chairperson Ameena Sheriff, and Western Hospital Head of Channel Section Shanthi Premalatha

Doc990, Sri Lanka’s pioneering digital health solutions service provider, recently announced its partnership with Western Hospital to facilitate an ongoing number service for patients. 

This latest and innovative new service offers updates to the live doctor channelling queue in real-time, via the Doc990 mobile app or doc.lk website, resulting in unmatched convenience and efficient time management for patients as they access health services. Introduced for the 1st time in Sri Lanka, the ongoing number service looks at serving patients and customers more effectively, while attempting to reduce patient crowds at hospitals, and was previously rolled out at the Asiri Group of Hospitals and Nawaloka Negombo. A joint venture between Sri Lanka’s premier connectivity provider, Dialog Axiata PLC, and three leading private hospital groups, Asiri Hospital Holdings PLC, Nawaloka Hospitals PLC and Ceylon Hospitals PLC (Durdans), Digital Health aims to implement and develop a state-of-the-art, integrated, e-commerce infrastructure for Sri Lanka’s healthcare sector, through the provision of a digitally-enabled medical appointment management for healthcare providers, extending to several innovative new elements for Sri Lanka’s digital health care value chain.

Patients can make appointments by calling 990, visiting www.doc.lk or via the Doc990 mobile app, available on the Google Play Store and Apple App Store, while the ongoing number service can be accessed through the mobile app and website.