Union Assurance pledges commitment to protect policyholders during COVID-19

Thursday, 19 March 2020 00:40 -     - {{hitsCtrl.values.hits}}

Being an organisation deeply committed to protect the health and wellbeing of its policyholders, Union Assurance PLC has taken several measures to serve its customers during this COVID-19 outbreak.

With many customers limiting mobility in line with the guidance issued by the Government of Sri Lanka and the Ministry of Health, Union Assurance has taken measures to provide its policyholders and customers with convenient avenues to avail their servicing needs through the company’s 24/7 call centre reachable on 1330, digital servicing tools through its customer portal and an array of digital and online payment tools.  

Union Assurance CEO Jude Gomes

The company’s commitment toward its ethos of ‘Your Life, Our Strength’ was further reiterated by it being one of the first Life Insurance companies in Sri Lanka to cover COVID-19 treatments through its health policy riders and extending its per day hospitalisation cash benefits to quarantine treatments obtained through government hospitals and facilities approved by the Ministry of health

Union Assurance CEO Jude Gomes said, “As a customer-centric organisation recognised for going above and beyond our duty of protection and care, we continue to help communities in which we operate and remain well-positioned to navigate this evolving situation. Our special COVID-19 cover extension is our commitment to help make decisions easier and lives better for all our customers.” 

For further information, call the Union Assurance 24-hour call centre on 1330, email: [email protected]; or chat with the company on www.unionassurance.com.

Union Assurance urges its customers to take all precautionary care and comply with measures and guidelines by the Government to curtail the spread of COVID-19 in Sri Lanka and protect the health of themselves, their families and those around them. 

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