Lanka Hospitals wins Global Performance Award 2013
Wednesday, 30 October 2013 00:05
-
- {{hitsCtrl.values.hits}}
Only hospital to be recognised for prestigious award
Adding to its many accolades and once again proving its prowess as the leading private healthcare provider in the country, Lanka Hospitals recently bagged the Global Performance Excellence Award 2013 (GPEA). Lanka Hospitals is the only hospital to have ever won the GPEA in the highest category, which is recognised as a world class award.
In recognition of the win at global level, Lanka Hospitals was awarded an appreciation by the Sri Lanka Standards Institution (SLSI) at the National Quality Awards Ceremony held in Colombo marking World Standards Day on 14 October. The Appreciation Award was presented by Minister of Technology and Research Patali Champika Ranawaka and Minister of Industry and Commerce Rishad Bathiudeen.
The GPEA
The GPEA which is awarded by the Asia Pacific Quality Organisation or APQO is a non-profit organisation that serves as an umbrella group bringing together all of the leading quality professional societies from countries that border on the Pacific Ocean or are considered Asian/Pacific Rim nations.
To be endowed with this award, candidates need to have won the National Quality Award in their respective country within the last three years and needs to be recommended by the National Quality Award body following a stringent assessment on criteria such as leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, operations focus and results of the organisation.
Justifiably proud
Commenting on the win, Lanka Hospitals CEO Lakith Peiris said: “Lanka Hospitals is very proud to be awarded once again for its unfailing emphasis on the highest quality healthcare services. The GPEA is the highest award any organisation can win on the Malcolm Baldrige Quality criteria. Lanka Hospitals was selected out of many organisations and by this accolade has sealed its place as not only a world class hospital but also as a hospital that showcases its aspiration to be the best in its service offerings.”
Speaking further he also noted: “Coinciding with National Quality week, Lanka Hospitals was once again recognised for bringing glory to Sri Lanka in the healthcare sector. The perception among people is that the best quality healthcare comes at a price. However Lanka Hospitals has been able to successfully defy this fact and believes in affordable healthcare. This has enabled us to expand our services to a larger spectrum of people and has cemented our status as the most cost effective city hospital.
“Extending this achievement to the patients and all stakeholders of the hospital, this is a symbol of a hospital which ensures focus on patient safety from the top, where functions are ethical and socially responsible. It is an assurance of a greater agility towards the industry trends and patient needs with continually improving systems and processes designed for the delivery of care.
“With the capable staff assigned in the right capacity, this award is an assertion to quality care of the highest calibre. This award is a further validation by a reputed international body, showcasing the country’s national standards at an international arena,” he concluded.
Many accolades
Lanka Hospitals has previously won many accolades at both national and global level.
These include being the first hospital to be rated AA by Brand Finance in 2010, the only hospital in Sri Lanka to be awarded with an ISO 22000: 2005 certificate for Food Safety Management Systems, 5 out of 5 Crowns and rated excellent for meeting international standards in food quality and hygiene, the only hospital to be awarded the prestigious National Quality Award for the year 2012 after a span of 15 years, first hospital in Sri Lanka to be certified with the ISO: 15189 accreditation for Laboratory services, only hospital to be rated A+/P1 (Stable) by RAM Ratings for two consecutive years for financial stability and future outlook among many other achievements.