DHL Express sweeps awards as one of the best employers in Asia Pacific
Tuesday, 28 April 2015 00:28
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Named ‘Best Employer’ and ‘Top Employer’ in Asia Pacific‘Best of the Best Employer’ in Indonesia and Taiwan
DHL Express, the world’s leading international express service provider, announced it has been recognised by leading human capital organisations, including Aon Hewitt, Top Employers Institute and Great Place to Work Institute, as an exemplary employer and an excellent workplace in multiple markets throughout Asia Pacific since December 2014.
The total 15 awards include Asia Pacific-wide recognition, such as the ‘Aon Hewitt Best Employer Asia Pacific’ 2015 which is given to companies who have won Aon Hewitt awards in at least three countries across the region. DHL Express has exceeded this achievement – with a total of six countries; including China, Indonesia, Malaysia, South Korea, Taiwan and Thailand. DHL Express was also been presented the ‘Top Employers Award’ 2015 in Asia Pacific, for achieving the highest standards of excellence in employee conditions.
“Our strength in Asia Pacific and the quality of our network and services are hugely dependent on the contribution and success of our key asset – our 22,000 employees. Employee engagement is a top priority for us, and we are pleased that this is recognised through these awards,” said Jerry Hsu, CEO of DHL Express Asia Pacific. “At DHL, we believe that every individual’s contribution counts and we are strongly committed towards ensuring our employees realise their potential.”
A total of 15 accolades have been awarded to DHL Express Asia Pacific, including:
Aon Hewitt: ‘Best Employer’ 2015 in Asia Pacific; ‘Best Employer’ 2015 in China, Malaysia, South Korea and Thailand; ‘Best of the Best Employer’ 2015 in Indonesia and Taiwan; Special recognition ‘Commitment to Engagement Award’ 2015 in Indonesia and Thailand.
Top Employer Institute: ‘Top Employers Award’ 2015 in Asia Pacific; ‘Top Employers Award’ 2015 in Hong Kong, Malaysia, Philippines and Singapore.
Great Place to Work: ‘Best Workplaces’ 2015 in Japan.
A. Mateen, Senior Vice President of Human Resources at DHL Express Asia Pacific, said: “DHL’s growth story will not be possible without an engaged employee base, and this has become our competitive advantage in the logistics industry. To ensure our employees stay motivated and engaged, we invest heavily in employee engagement and talent development programs to produce high performing teams.”
DHL places great importance in employee engagement, measuring its performance through the annual Employee Opinion Survey (EOS), a short and confidential questionnaire that all employees complete, to measure their engagement and satisfaction levels.
Engagement scores in Asia Pacific increased from 59% to 88% between 2009 and 2014. The results have improved across all aspects year-on-year over the same period, with an exceptionally high increase in employee learning and development from 66% to 91%.
DHL Express invests significantly in award-winning internal training programs, Certified International Specialist (CIS) and Certified International Manager (CIM), where over 100,000 employees worldwide have been trained. Employees are trained on the company strategy, fundamentals of international and management skills such as ensuring respect and results while interacting with colleagues.
Staff Appreciation Weeks are organised to express gratitude to employees through bonding activities such as movie nights, bring your kids to work day, family picnics and initiatives to fulfill employees’ personal dreams, to name a few.
