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BRASILIA (Reuters): Facebook Inc.’s popular messaging service WhatsApp has become a political battleground in Brazil’s most polarised election in decades, raising concerns that it is distorting debate beyond the public eye.
Facebook has touted efforts to crack down on misinformation on its main platform ahead of the 28 October Presidential run-off between right-winger Jair Bolsonaro and leftist Fernando Haddad. But, WhatsApp has been flooded with falsehoods and conspiracy theories.
Haddad now alleges that businessmen supporting Bolsonaro have been paying to bombard voters with misleading propaganda in violation of electoral law, which his rival denies.
How influential is WhatsApp?
WhatsApp has more than 120 million users in Brazil, a country of nearly 210 million, rivalling the reach of Facebook’s main platform in one of the company’s biggest global markets.
The messaging service has become one of the main ways Brazilians keep in touch with friends, colleagues and family.
The election’s first-round vote on 7 October underscored the major role that social media now plays in Brazilian politics.
Bolsonaro, a seven-term congressman from a tiny party, had little access to public campaign funding or TV advertising but his grassroots campaign and outsized presence on social media helped him win 46% of votes, nearly foregoing a run-off.
Polling firm Datafolha found that two-thirds of Brazilian voters use WhatsApp. Bolsonaro supporters were more likely to follow political news on the platform with 61% saying they did so, compared to 38% of Haddad voters.
What are the risks?
WhatsApp’s end-to-end encryption allows groups of hundreds of users to exchange texts, photos and video beyond the purview of electoral authorities, independent fact checkers or even the platform itself.
False rumours, manipulated photos, decontextualized videos and audio hoaxes have become campaign ammunition, going viral on the platform with no way to monitor their origin or full reach.
Many of the fakes portray Haddad as a communist whose Workers Party would turn Brazil into another Cuba, convert children to homosexuality and plans to rig voting machines.
Others have spread a conspiracy theory that Bolsonaro had staged his near-fatal stabbing at a rally last month, which took him off the campaign trail and out of presidential debates.
WhatsApp has tried to discourage the tsunami of falsehoods by limiting how many recipients a message can be forwarded to. The company also has run public advertising on how to spot fake news and blocked hundreds of thousands of accounts during the campaign, with technology spotting automated “bot” behaviour.
What is the latest scandal?
Haddad accuses Bolsonaro of not just benefiting from misinformation on WhatsApp but encouraging supporters to fund bulk messaging over the platform. That would amount to soliciting illegal campaign contributions in what they call an “abuse of economic power” undermining the election.
On Thursday, newspaper Folha de S.Paulo reported Bolsonaro supporters had paid digital marketing firms up to BRL 12 million ($ 3.26 million) each to spread tens of thousands of attack ads. Haddad said his party had witnesses who heard Bolsonaro encouraging business leaders to fund the efforts.
Bolsonaro has denied any knowledge of such a scheme and called on any supporters doing so to stop.