Tuesday Dec 24, 2024
Tuesday Dec 24, 2024
Wednesday, 28 February 2024 09:02 - - {{hitsCtrl.values.hits}}
In a strategic move to redefine Sri Lanka's digital landscape, Register.lk, the leading provider of domains and hosting services, proudly announces the opening of its state-of-the-art Support Center in Colombo 06. Situated at No 130 High Level Rd, this facility is a testament to Register.lk's commitment to technological excellence and customer satisfaction, offering 24/7 support to meet the evolving needs of Sri Lankan businesses and individuals.
For a long time, Sri Lankans have relied on international sources for their domains and hosting needs. Recognizing this gap, Register.lk launched an initiative seven years ago to localize these essential services. Today, it is the proud holder of the largest portfolio of domains and hosting accounts in the nation. As announced at the opening, the Colombo Support Center signifies Register.lk's strategic effort to bring back at least 40% of domains and hosting services from foreign to local management, reinforcing its dedication to Sri Lanka's digital landscape.
The new Support Center is engineered to address the growing preference for locally managed domains and hosting services in the country, ensuring uninterrupted support through multiple channels, including phone, chat, tickets, and in-person meetings. This Support Center not only elevates the standard of customer care but also significantly reduces wait times for support interactions. Register.lk's reputation as a top-rated service provider extends beyond domains and hosting, emphasizing its role in serving the Sri Lankan IT community with unmatched dedication.
Solution Infinity Pvt Ltd and Name Birth Pvt Ltd, the forces behind Register.lk, are directed by Mr. Akhila Praveen, who prioritizes a positive workplace culture. "Our investment in this Support Center goes beyond technology; it's about creating a welcoming space for our team, which in turn, enhances customer happiness," Praveen notes.
Moreover, Praveen assures that this expansion will not burden customers with higher costs. "Our vision is clear - to bring every Sri Lankan website back on local soil. We're committed to offering competitive rates as part of our dedication to this mission," he adds, emphasizing the importance of supporting local businesses during economic uncertainties.
The Support Center will also serve as a hub for Register.lk's new website development services, showcasing the company's holistic approach to digital solutions.
Register.lk's efforts go beyond just domains and hosting; they're about building national pride. The company is set on showing that Sri Lanka has the capacity to manage its own digital assets, offering top-quality services while keeping costs affordable. The opening of this new center means Register.lk isn't only progressing its business but is also creating a model for the whole Sri Lankan tech sector.
