Samsung Retail Training Summit and Samsung Members Welcome Event 2024

Wednesday, 2 October 2024 00:41 - - {{hitsCtrl.values.hits}}

The city of Colombo witnessed a remarkable gathering of Samsung’s sales force as the company hosted its highly anticipated Retail Training Summit and Samsung Members Welcome Event at the BMICH (Bandaranaike Memorial International Conference Hall) on 26 September.

The event, which brought together over 450 sales professionals from across the island, was a resounding success, with a strong focus on Samsung’s latest product line-up, including the highly anticipated Galaxy A06, S24FE, and the cutting-edge Fold6 and Flip6 series.

The Retail Training Summit provided an invaluable platform for Samsung’s sales team to deepen their understanding of the company’s latest innovations, equipping them with the knowledge and skills needed to deliver an exceptional customer experience.

“The Retail Training Summit was a testament to Samsung’s commitment to empowering its sales force with the latest product information and sales strategies,” said Samsung Sri Lanka Managing Director SangHwa Song. “By investing in the development of our team, we are better positioned to serve our customers with the utmost professionalism and expertise.”

Parallel to the Retail Training Summit, Samsung also hosted its highly anticipated Samsung Members Welcome Event. This exclusive event was designed to celebrate the unwavering loyalty and support of Samsung’s valued members, offering them a glimpse into the Samsung Member’s future plans and initiatives.

“The Samsung Members Welcome Event was a true celebration of our strong relationship with the Samsung Members,” Samsung Sri Lanka Deputy General Manager Thushara Rathnaweera added. “We are grateful for their continued trust and are excited to unveil our ambitious ‘Star Mission 2025’ plan, which will redefine the Samsung experience for our loyal members.”

Samsung Sri Lanka would like to express its heartfelt gratitude to its valuable partners, Including John Keells Office Automation Ltd., Softlogic Mobile Distribution Ltd., Singer PLC, Singhagiri Ltd., Dialog PLC, and Damro for their continuous support.

The successful execution of these events underscores Samsung’s commitment to the Sri Lankan market and its relentless pursuit of customer satisfaction. As the company continues to innovate and evolve, it remains dedicated to empowering its sales force and fostering deeper connections with its loyal customer base.

The interactive diagnostics and optimisation on the Samsung Members app make it easy to tune up the performance of your devices, while our helpline lets you troubleshoot problems when you need the extra support.

As Sri Lanka’s no. 1 smartphone brand, Samsung has been honoured with the prestigious title of ‘People’s Youth Choice Brand of the Year’ for four consecutive years by SLIM Sri Lanka’s review of the country’s most valuable brands. With a vast customer base encompassing all age groups, Samsung’s dedication to meeting the needs of the Gen Z and Millennial segments remains unwavering.