Velaris appoints Udara Wijeratna as Country Head and Vice President of Engineering

Udara Wijeratna

Velaris, an emerging startup that is making a big impact on the customer success space has appointed SaaS industry specialist Udara Wijeratna as the Country Head of Sri Lanka and Vice President of Engineering. 

This unique team of problem solvers, designers, engineers and developers, living and working across the globe, is empowering businesses to put customers front and centre. Velaris pushes the boundaries of what’s possible, united by the singular aim to change the world of Customer Success. 

Udara Wijeratna joins Velaris after a dedicated career at SyscoLABS spearheading corporate technology and international engineering divisions. Specialising in enterprise application design, he guided over 120 engineers to excel in the delivery of quality products to Sysco USA. 

Udara surged through the ranks with technical expertise and a focus on enterprise with industry leaders like Pearson and Virtusa. An AWS Certified Solutions Architect, he is now an instrumental consultant in the acceleration of SaaS product engineering and cloud enablement start-ups. 

Hailing from Nalanda College, Colombo, Udara went on to graduate from the University of Colombo and the University of Kelaniya where he holds a BSc. (Hons) in Information Technology and a BSc. (Hons) in Physical Science. He acquired a distinction for MSc in Enterprise Application Development from Sheffield Hallam University.

“We are thrilled to welcome Udara as our new VP of Engineering and Country Head to help take Velaris to the next level. 

Having led high-performing cross-functional teams for the last 10 years, Udara brings a wealth of technical and managerial experience to the team. We are very excited about all the innovation and the great culture that will come under his leadership,” says Velaris Co-founder/COO José Fernández-Castaño.

A similar greeting was given by Co-founder/CEO Dilanka Kalutota who considered it an honour to have Udara on board. 

“Udara was the missing piece of our remarkably talented team in Sri Lanka. The wealth of expertise he brings on board will enable us to scale at a higher velocity whilst maintaining stability.”

Velaris, a UK-based tech startup with routes to Sri Lanka and Spain is co-founded by Dilanka Kalutota and José Fernández-Castaño. 

The product, a pioneering customer success platform named Velaris for B2B tech companies has disrupted the customer success market by filling a specific market gap. With a € 4.7 million investment by venture capital firm Octopus, followed by Zaka and Fintech 365, customer-centricity is not a process at Velaris – it’s a mindset that is part of the company’s DNA.