Tuesday Dec 24, 2024
Tuesday Dec 24, 2024
Thursday, 3 November 2016 00:00 - - {{hitsCtrl.values.hits}}
To keep up with the demands of a 21st century lifestyle, Abans Service has constantly been incorporating new and improved technology as part of its service offerings.
The 24-hour Assistance option gives its customers the option of calling its hotline and receiving both guidance and feedback over the phone. In urgent situations, a technician will arrive at customers’ doorsteps to attend to problems with their appliances within two hours of contacting the hotline number.
Abans Service further possesses an interactive online website through which customers can simply enter the job number sent to them through an SMS and keep track of the progress on the services for their home appliance or electronic product.
Customers can also make a direct online payment through a secure gateway on the Abans Service website, allowing them to save the time that will be spent making the payment in person.
Additionally, the Abans’ special SMS system option will keep customers informed of the progress and status of work on their appliances. They will also be notified via SMS updates when the unit is ready for collection or delivery.
The Mobile Service and Quick Services facilities are perfect for those situations when people are strapped for time but need their appliances serviced.
The Abans Quick Mobile Service gives customers the option of accessing after-sales services without leaving the comfort of their home. They just have to contact an Abans call centre and mobile service bus, outfitted with sophisticated machinery, and a highly qualified service team will arrive at their home to service their appliances.
Likewise, with the Quick Services option, customers can simply bring their appliances to the Abans Service Centre and get them serviced on the spot.
Since its inception, Abans Service has always striven to provide enhanced convenience to its loyal customers. With a vast island-wide network of 17 regional service centres and over 100 official service agents, Abans Service allows customers across the country to readily access its quick and effective services using only genuine spare parts.
The centre provides after-sales services for a wide variety of appliances that are presently being offered at Abans Plc, including world-renowned brands, namely LG, Hoover, Mitsubishi Electric, Electrolux, Elba, etc.
Currently, at any Abans Service Centre island-wide, customers will receive six free after-sales services and free installation for their LG air conditioner from a highly qualified service team that can attend to their specific AC needs.
Every Abans AC service technician has received specialised training in air conditioning at the company’s special LG AC academy hence when customers hand over their air conditioners to Abans Service they can be sure that their unit are in safe hands.
As epitomised by its mission, ‘Always There to Serve You Better’, Abans Service solely focuses on tailoring its facilities to suit Abans customers’ needs and ensuring that they receive the ultimate hassle-free experience.
