Clarity wins OSS letter of award with Axiata Group

Clarity, the award-winning provider of unified solutions designed to simplify the operations of communication service providers, recently announced that it has been awarded a letter of award by Axiata Management Services Sdn Bhd (AMS).

AMS is a subsidiary of Axiata Group Berhad (Axiata), one of the largest telecommunications companies in Asia, providing a comprehensive range of mobile communication services to a combined base of over 180 million subscribers.

Subject to the entry into a definitive agreement, Clarity will be awarded a pivotal 5 year contract, to be the prime business partner, systems integrator and customer experience management solution provider and, as such, will provide systems integration and application modernisation services to Axiata and its group of companies.

Clarity’s core operational capabilities will ensure:

• Rapid product innovation to maximise market agility, customer experience and subscriber loyalty

• Streamlined operational processes, systems and data quality to accelerate geographic and targeted operationalisation

• State-of-the-art management dashboards to facilitate business decision making and traceable ROI measurement

Powerlan Limited., enables its customers to simplify their operations with a unified operational management solution. Clarity provides an integrated, modular solution to optimise and automate core operational processes to manage network build and movements, develop and sell next generation products, and deliver and assure the quality of customer services.

Clarity solutions provide the lowest total cost of ownership using embedded best practices and process-driven workflow to reduce the complexity, risk and cost of operations. Clarity empowers its customers to generate and protect revenue and enhance the complete customer experience. With over 35 Telecom customers worldwide, Clarity solutions currently help companies around the world manage over 250 million subscribers.

Established in 1994, Clarity has offices worldwide.

Axiata is one of the largest Asian telecommunication companies, focused on high growth low penetration emerging markets. Axiata has controlling interests in mobile operators in Malaysia, Indonesia, Sri Lanka, Bangladesh and Cambodia with significant strategic stakes in India and Singapore. India and Indonesia are amongst the fastest growing markets in the world. In addition, the Malaysian-grown holding company has stakes in non-mobile telecommunication operations in Thailand.

The Group’s mobile subsidiaries and associates operate under the brand name ‘Celcom’ in Malaysia, ‘XL’ in Indonesia, ‘Dialog’ in Sri Lanka, ‘Robi’ in Bangladesh, ‘HELLO’ in Cambodia, ‘Idea’ in India and ‘M1’ in Singapore.

The Group, including its subsidiaries and associates, has over 180 million mobile subscribers in Asia. The Group revenue for 2010 was RM15.6 billion. The Group provides employment to over 25,000 people across Asia. Axiata’s vision is to be a regional champion by 2015 by piecing together the best throughout the region in connectivity, technology and talent, uniting them towards a single goal: Advancing Asia.

Axiata was awarded the Frost & Sullivan 2009 and 2010 Asia Pacific ICT Award for Best Telecom Group and the Telecom Asia Best Regional Mobile Group 2010 and 2011 for its operations in multiple Asian markets.