FINCO Technologies offer customers superior after-sales service

FINCO Technologies General Manager Ruwan Bandara

FINCO Technologies Ltd., a wholly-owned subsidiary of the FINCO Group of Companies has further developed a service network to offer excellent island-wide after-sales service to clients, stated General Manager Ruwan Bandara. Incorporated in 2005 FINCO Technologies with 10 years of successful operations is now firmly established as a reliable IT Systems Integrator servicing corporate, government and retail customers.

Emphasising on the service culture Ruwan said: “Customer service is our highest priority. We are deeply committed to deliver a superior after-sales service. Our consultants, engineers and technicians are experienced, qualified and have received overseas training from our principals. Our high-calibre after-sales service has evolved over the 10-year history. Procedures and facilities are continuously improved in keeping with modern times and trends. Our company runs a comprehensive service network island-wide which is adequately equipped and wholly capable of extending a timely and professional service to our customers. I give a golden assurance in this regard.”

Elaborating further Ruwan noted that the FINCO Technologies client portfolio includes leading government and private sector institutions, finance and leasing companies, higher education institutions, hotels, hospitals and retail (individuals) – who regularly vouch their utmost satisfaction at the quality and standard of the after-sales service they receive from the company.

FINCO Technologies is the sole agent in Sri Lanka for NEC Desktops and Notebooks, NEC Servers and Storage, NEC High Availability and Disaster Recovery Solutions and NEC Projectors. NEC stands out as Japan’s No. 1 computer system manufacturer and is equally popular in greater Asia and Europe. NEC is recognised as a computer system manufacturer having the highest international quality standards with awards such ISO 9001-2008 & COC. FINCO Technologies has been the sole Authorised Service Provider (ASP) and Distributor importing, marketing, implementing and servicing NEC computers in Sri Lanka since 2007.

In addition, FINCO Technologies Ltd., is also the Authorised Agent in Sri Lanka for Kipor Generators and Topica CCTV Systems and Accessories. Kipor Generators which operate either on petrol or diesel are manufactured under global manufacturing standards using state-of-the-art technology. The brand is world famous. FINCO Technologies markets a range of Kipor Generators of diverse capacities to suit the needs and requirements of institutions and individual customers. All products have a full warranty and the assurance of a superior after-sales service. 

Similarly, FINCO Technologies also directly imports premium quality Topica CCTV Systems and Accessories to companies and homes in keeping with their respective demands. In addition, FINCO Technologies is also the sole Authorised Agent in Sri Lanka for ActiNAS Storage and Tape Drives.

All products in the FINCO Technologies portfolio are well-known globally benchmarked brands of premium quality standard. They are sold to customers with a comprehensive warranty and an excellent after-sales service. More details on the products and services of FINCO Technologies can be viewed on the company’s website www.fintech.lk.