iTelaSoft QA Team achieves ISTQB Platinum Partnership: A testament to excellence

iTelaSoft QA Team 

Chanakya Dharmasiri

By Chanakya Dharmasiri (Head of Software Quality Assurance Practice, iTelaSoft Pvt Ltd)

In a remarkable testament to dedication and expertise, the iTelaSoft QA Team has achieved the prestigious ISTQB Platinum Partnership, marking a significant milestone in their journey towards excellence in software testing. 

This achievement not only recognises iTelaSoft’s commitment to quality assurance, but also underscores the QA team’s ability to overcome challenges and continuously improve their skills.

Achieving service excellence was a key motivator

The journey towards the ISTQB Platinum Partnership for the iTelaSoft QA Team began with a vision to elevate their standards and establish themselves as a leader in the field of software testing. 

One motivation to pursue a certification path was the continued demand for specialised testing, where customers needed advanced test skills (in areas such as performance, usability, and security) rather than generic quality assurance activities. 

A second motivator was that the QA team wanted to uplift their testing maturity to provide further confidence to customers. Elevating the team’s understanding of testing would put any doubts to rest, and improve the testing service as a whole.

The road to platinum partnership

The path to achieving Platinum Partnership status was not without its challenges. The iTelaSoft QA Team encountered obstacles such as evolving industry standards that required them to keep pace with rapidly advancing technologies. 

Internal roadblocks also forced the team to balance project deadlines alongside the strict demands of training and development.

The QA team adopted a multifaceted approach to tackle these challenges. They invested in comprehensive training programs to ensure that team members were equipped with knowledge in each certification category of ISTQB, along with latest testing methodologies and techniques. 

Leaders also established a culture of continuous learning and professional development, encouraging team members to pursue certifications and attend industry conferences and workshops.

Furthermore, they implemented efficient project management strategies to optimise resource allocation and streamline workflows. This allowed team members to dedicate sufficient time to training and development activities without compromising project deadlines.

Exceptional testing standards lead to service improvements The iTelaSoft QA Team spared no effort in providing extensive training to the team members, covering a wide range of topics related to the certifications. 

Moreover, the team facilitated peer learning and knowledge sharing sessions, enabling team members to learn from each other’s experiences and best practices. This collaborative approach not only enhanced individual skill sets, but also fostered a sense of camaraderie and teamwork within the team.

Achieving this ISTQB credential helps iTelaSoft in two different ways. 

First, it advances the team’s QA maturity according to a globally recognised benchmark. Second, it improves the testing services that customers receive.

iTelaSoft has several goals for its testing services, including providing high quality, specialised testing for customers; providing thought leadership in testing; and even training customers’ test teams. 

Achieving ISTQB Platinum Partnership has ensured that iTelaSoft is well on its way to success in its testing endeavours. It also stands as a testament to the business’s unwavering commitment to excellence and its ability to overcome challenges through dedication, perseverance, and continuous learning. 

As the QA team continues on their journey, they remain dedicated to pushing the boundaries of quality assurance and setting new standards of excellence in software testing.