Kingslake to help banks, telcos to be operationally responsive

Kingslake, together with Progress Software addressing a large gathering of leading local Banks and Telecommunication Service providers, stressed the importance of being operationally responsive to capitalise on opportunities, drive efficiencies and reduce risks in this rapidly changing business environment.

At the seminars held at the Cinnamon Lakeside yesterday Kingslake and Progress presented a slew of solutions that are currently being used the world over to help the Financial and Telecommunication sectors to be operationally responsive.

Progress Responsive Process Management RPM is the first business solution to seamlessly combine business transaction management, complex event processing, and business process management in a single platform, controlled through a unified control console. Leveraging the power of complex-event processing, organisations can monitor fast-moving event streams across all operations to immediately sense new opportunities and respond to potential indicators of fraud activity. Progress solutions are used worldwide across a variety of industries, including Airlines, Capital Markets, and Communications, and some of these case studies were presented at the seminar.

Kingslake CEO Dr. S. Dharmavasan	Progress Software Lead Consultant Rakesh Zaveri

Speaking to the banking community, Progress Software Lead Consultant Rakesh Zaveri said: “It’s no longer about IT agility, or business process optimisation, it’s about plugging decision makers at every level of banking activity and empowering them to continuously respond to the unexpected.

It’s about being operationally responsive to achieve the highest level of banking performance”

In addition to bank fraud detection and mitigation, Progress RPM delivers operational responsiveness solutions across a range of industries including Market Surveillance: to monitor and respond to fast changing financial markets; Post-trade Automation: to lower the costs, delays and risks associated with derivatives and traded instruments, Claims Automation: to improve process efficiency and customer experience in insurance industries and Revenue Management: to optimise revenue generation in industries that are characterised by pre booking of transient inventory. In addition they also provide solutions that help financial services and capital markets industries prevent bank fraud. Progress Software also helps the telecommunications industry reduce order fallout ascertaining transaction assurance and location based services that enhance customer experience. RPM also offers the travel & leisure industry solutions to improve reservation assurance, in addition to many other creative solutions across other industries too.  

Kingslake CEO Dr. S. Dharmavasan addressing the telecommunication sector emphasised; “Progress is the only enterprise software provider that enables mobile service providers to gain visibility, sense and respond to events as they happen and continuously improve their business processes.”

Kingslake has been working in close partnership with Progress for more than 15 years bringing in Enterprise Class Solutions to help Sri Lankan companies be world class.