MillenniumIT becomes first Sri Lankan Microsoft Lync Certified Support Partner

MillenniumIT, a leading technology solutions provider announced yesterday that it has successfully become the first Microsoft Lync Certified Support Partner in Sri Lanka, enabling it to provide Microsoft backed premier support to customers who have deployed Microsoft Lync for voice.

Microsoft Lync combines different forms of communication such as telephony, mail, chat, document sharing and videoconferencing into one singular communication solution. Support for Lync was previously a part of Microsoft’s Premier Support Program, which covers all their products. From July 2012 onwards, Microsoft began outsourcing Premier Support for Lync Enterprise Voice to its Unified Communication (UC)  Gold partners that have completed the additional training and certification by Microsoft.

Sanjaya Dayananda, Head of Microsoft Business at MillenniumIT said: “We are very happy that Microsoft has recognised MillenniumIT as a Microsoft Lync Certified Support Partner. MillenniumIT is the only partner in Sri Lanka, one of 15 in Asia and one in only 60 worldwide. This will enable our engineers to provide a higher level of service to our customers as well as benefit from faster and direct access to Microsoft Escalation Engineers, when needed. Being a Microsoft Lync Certified Support Partner ideally complements our status as Sri Lanka’s only Gold Certified partner for Unified Communicationsand is a testament to our engineering expertise and investment in this business.”

Imran Vilcasim, Director EPG at Microsoft Sri Lanka said: ‘MillenniumIT has clearly set the bar in Sri Lanka and we look forward to welcoming them into our elite group of Microsoft Lync Certified Support Partners. They now belong to an exclusive group of highly trained professionals who are experienced in helping customers with end-to-end solutions andservices. Of the deployments they have been involved in, some includeSri Lankan blue chip companies which provide ample evidence of the competencies MillenniumIT possess. They are also now able to reach a wider audience, certified to provide services to other countries in the region.”

As a Lync Certified Support Partner, MillenniumIT can act as a one stop shop to support Lync voice deployments and are authorised to provide services to Bangladesh, Brunei and Maldives.