PostenNorge selects Gemalto ID Verification to strengthen fraud protection for Norway

Gemalto, the world leader in digital security, has won a major contract to supply PostenNorge, Norway’s national post and logistics service, with its Coesys ID Verification solution that enables customer credentials such as identity cards and passports to be checked quickly and easily by branch staff. Coesys ID Verification will deliver a robust solution for the authentication of identification documents and allow PostenNorge to act as a highly efficient Know Your Customer (KYC) hub for the country’s financial services sector, in line with the requirements of the latest EU Anti-Money Laundering Directive (AML4). 

The new solution is to be deployed in 1100 branches at first, with the potential ultimately to cover PostenNorge’s entire, 1400-strong national network. Verification of identity credentials will be performed by existing staff using a specialised passport and ID card scanner. Documents are checked instantly for discrepancies against Gemalto’s comprehensive database of worldwide passports and identity documents.

PostenNorge will initially use Coesys ID Verification for tasks such as checking that letters and parcels are collected by their legitimate recipients. They will also assist banks and other financial enterprises by confirming the identity of customers picking up new payment cards, for example. In the long term the solution will create a platform for innovative new services and position PostenNorge as the country’s leading provider of document authentication. 

“The scale and sophistication of identity fraud continues to grow worldwide,” said John Eckhoff, Chief Press Officer at PostenNorge. “Coesys ID Verification leverages Gemalto’s unrivaled experience and expertise in secure identity documentation and represents an easy-to-deploy, easy-to-operate solution that can help realise PostenNorge’s future vision.” 

“PostenNorge is already much more than a delivery service,” said Patrick Kleuters, Senior Vice President for Europe at Gemalto. “Combined with PostenNorge’s trusted status and national branch network, Coesys ID Verification enables them to step seamlessly into the role of central ID service for a wide range of enterprises.”