Self care for all Dialog services now on a single app

Wednesday, 18 December 2013 00:00 - - {{hitsCtrl.values.hits}}

Dialog Axiata PLC (Dialog), Sri Lanka’s premier connectivity provider, has launched yet another service innovation by enabling customers to manage their wide and varied Dialog service portfolio by means of a self-care mobile app.

The Dialog Self Care App opens up a whole new vista in digital experience to customers of Dialog as it empowers them with direct and online access to manage a vast array of mobile, digital television and broadband services at their convenience anytime and anywhere. The development of this mobile self-care application is yet another pivotal step in Dialog’s continued efforts to enhance customer experience for smart phone and tab users. Through this smart app, customers can check their bill balances, make payments via Star Points, eZCash, credit cards or debit cards, preview and download ring-in tones, activate Dialog Television channels and browse through the electronic program guide. Customers can also view their data usage and manage data packages to suit their usage patterns. There is much more in store in the Dialog Self Care App for customers. This versatile app allows users to lodge inquiries and register complaints as well as locate the nearest Dialog outlets and Dialog Wi-Fi hot spots. This secure and interactive app runs smoothly on any smartphone or tablet powered with Android 2.1, IOS 3.0 upwards with just two MB of space required to set up and run within a few seconds.