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Thursday, 12 February 2015 00:00 - - {{hitsCtrl.values.hits}}
SLT was awarded this certification, after submitting a detailed, comprehensive report on the knowledge management (KM) that is currently being practiced by the company; marking the company as “the pioneer KM organisation in Sri Lanka”.
This certification evidenced that the company satisfied all the knowledge management criteria and guidelines set out by KMPro. SLT also has in place a KM team, comprising of chief officers and other senior management, and headed by the Group CEO, to effectively drive knowledge management within the organisation.
“We are privileged and proud to be the first company in Sri Lanka to receive the knowledge management certification,” commented Lalith De Silva, Group CEO of SLT who is also the Head of the KM Team in the company.
“Effective generation, storing and sharing of knowledge is crucial for the progress and sustainability of any organisation as well as community; our 150 years of experience has no doubt taught us the importance of this. We strive to facilitate connectivity between all people of Sri Lanka with the rest of the globe, to create an information rich society that will foster innovation. Whilst we appreciate the efforts of KMPro in encouraging the adoption of effective KM practices across the globe, we also encourage other organisations in Sri Lanka to come on board and adopt KM best practices into their day to day business operations which will not only help improve organisational performance and ensure sustainability but will also add value to society.”
Having been established in the industry for over a century, SLT comprises of a large talent pool of approximately 7,000 employees. Over the years, the company has acquired a significant amount of implicit as well as explicit knowledge, which it has continuously strived to manage and share effectively with a holistic, futuristic vision.
SLT has implemented a learning culture, where knowledge is efficiently and effectively generated, stored and shared among all employees. Training and development of employees has also been identified as a key strategic objective of the company, and a high degree of importance has been given to knowledge sharing among employees. Thus, regular knowledge sharing sessions are a norm in the company, where employees who have undergone training are given the opportunity to share what they learned with others in the company.
Furthermore, the company also facilitates e-learning for employees through the intranet, enabling them to be continuously up-to-date and knowledgeable in their relevant fields and professions. In order to foster innovation among employees, SLT encourages active participation of all staff in company decision making by providing open channels through which to communicate their ideas and suggestions for continuous improvement of the company. SLT also has adopted the Knowledge Circle (KC) concept for problem solving, which brings together cross functional teams from across the organisation to resolve identified issues.
The ultimate aim of SLT in acquiring the CKMO designation is to add value to society through knowledge sharing. “Knowledge sharing is power” and the company has instilled the knowledge sharing / learning culture into the very heart of the organisation.
ICT being key to knowledge sharing in today’s day and age, the company empowers both urban as well as rural communities by making ICT easily accessible as well as affordable across the country. The company is in the process of further improving its knowledge sharing efforts to drive its workforce and systems towards enhanced knowledge management in the future.
