Thursday Nov 21, 2024
Thursday Nov 21, 2024
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Radisson Blu Resort Galle General Manager Monty Ariyaratne accepting the award from Radisson Hotel Group Area Senior Vice President for South East Asia and Pacific Andre de Jong
Radisson Blu Resort Galle General Manager Monty Ariyaratne with his award at the SEAP – GM Conference held at Cebu, Philippines
Radisson Blu Resort Galle has emerged triumphant in clinching the ‘Franchised Hotel of the Year’ Award at the recently held SEAP – GM Conference of Radisson Hotel Group hosted in Cebu, Philippines.
This esteemed award acknowledges the resort’s unwavering commitment to excellence in hospitality and setting new benchmarks in guest satisfaction.
A premier destination offering luxurious accommodations, world-class amenities, and unparalleled service, the resort provides an ideal setting for leisure and business travelers alike, Radisson Blu Resort Galle has stood out for its dedication to providing unparalleled experiences for guests of all ages. From the moment guests arrive, they are immersed in a journey where every moment matters.
“We are thrilled to be bestowed with this award, as this recognition is a testament to the hard work and dedication of our team in delivering exceptional service and memorable experiences to our guests,” said Radisson Blu Resort Galle General Manager Monty Ariyaratne.
The resort’s success can be attributed to its commitment to guest satisfaction, reflected in its high rankings on guest satisfaction surveys. Additionally, Radisson Blu Resort Galle achieved the highest enrolment for the Radisson Rewards Program for the SEAP region, the loyalty program of Radisson Hotels, where members enjoy exceptional rewards and benefits across many Radisson Hotels and destinations.
Moreover, the resort successfully drives the Rad Family Program catering to the requirement of families with children which includes kids’ menus with special dining areas for children, a fully-fledged kids club with dedicated nannies, engaging kids’ activities such as cookery lessons where the young guests try their hand at baking cookies or making pizza. For adults seeking engaging activities, the resort ensures a memorable stay with activities that include water aerobics, and sunset yoga by the beach just to name a few.
In a significant milestone for the Sri Lankan hospitality sector, Radisson Blu Resort Galle has been certified as Safehotels Premium level, the first of its kind in Sri Lanka highlighting its commitment to the safety and security of its guests. Radisson Blu Resort Galle continues to raise the bar for excellence in hospitality, setting a standard of service that exceeds expectations and creates unforgettable memories for guests.
