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iDealz Lanka opened its latest state-of-the-art outlet at the Marino Mall, Colombo 3, recently. This outlet marks its presence as the first-ever mobile outlet to be opened at the Marino Mall.
Located on the ground floor, the new outlet was inaugurated by iDealz Lanka Founder and Chairman Mohamed Rifkhan amidst a gathering of his close business associates, media, customers, staff and well-wishers.
Mohamed Rifkhan commented on the occasion: “Marino Mall is popular for its tech environment, and the mall consists of renowned brands. We are happy to have an outlet at Marino Mall, and also to be the first-ever mobile store to launch at this modern shopping centre. Our approach towards our brands and customers are unique. Our business stands out as we value the people we connect with. The opening of the new outlet was celebrated with all of our stakeholders and it was important for us to have our loyal customers with us to celebrate our success. Therefore we made the event an open one for our customers.”
Rifkhan further stated: “Our brands and our customers are very valuable to us. As much as we value our brands, we value every customer that walks into our store or purchases products online.
The price of the product does not matter to us; whether it is a mobile or accessory, every customer counts. What we expect from a sale is to create a happy customer. With this in mind, iDealz launched several successful digital and social media initiatives, and the happy customer and first smart phone customer initiatives were so well-received that these campaigns were later on followed by other mobile retailers in the market. To date, we continue to upload pictures of our happy customers on our official social media pages to create long-standing relationships. We continue to create value for our customers, and iDealz has lined up new schemes targeting the upcoming season, which will be announced in the coming months.”
A UK-educated software engineer, Mohamed Rifkhan commenced his business online in 2012 without having a physical shop space. Today, he has opened 4 outlets, including the newly opened store at Marino Mall. iDealz is home to Apple, Samsung, HTC, Huawei and Oppo phones, and all phones come with a store warranty and aftersales service. The customer-centric approach and value for money are the key indicators that sets iDealz apart from the other mobile phone retailers. Today, iDealz is renowned as one of the top mobile and accessories stores in the country, and is Sri Lanka’s most awarded smartphone and accessories retailer.