Loyal ‘Arapaima’ winners rewarded with luxury holiday

Friday, 27 February 2015 00:00 - - {{hitsCtrl.values.hits}}

Lucky Arapaima winners Fulfilling the dreams of spending a fun-filled holiday in a luxury hotel, ‘Win with Arapaima’ lucky winners officially received their gift vouchers at a well-attended ceremony graced by the winners themselves, the members of their families and the team-Arapaima at Global Towers recently.

With a view to rewarding and recognising loyal customers, ‘Win with Arapaima’ mega promo was held in all NoLimit, Glitz, Pallu and Y-Pay-more outlets last December to offer seasonal shoppers a fabulous opportunity to win a weekend-spend, fully sponsored by Arapaima, in a luxury hotel. As a result, 60 lucky winners selected through the grand draw, together with their families, can now escape from their busy schedules for an unforgettable leisure experience at Citrus Waskaduwa to blend with the natural beauty of the tranquil beaches and bask in the magnificent Indian Ocean cascading up to the horizon. NoLimit Marketing Manager Raneez Sheriff, who thanked the customers for being loyal to NoLimit, Glitz, Pallu and Y-pay-more outlets invited them to share their ideas and suggestions for improvement. “We would like to take our relationship with our customers to the next level to offer them extra value wherever possible for what they buy from us. Customer feedback is extremely important in this context. We encourage our loyal customers to keep in touch with us in all possible forms and share their views on how we can serve them better,” he added. NoLimit Marketing Consultant Prasanna Perera addressing the winners said: “We take our customers seriously as they are the cornerstone of our success. Without our customers, NoLimit, Glitz, Pallu and Y-pay-more outlets would not have been possible. We will not compromise on anything in our customer servicing model and will go out of our way to keep our customers happy by assuring them the best offerings at all times.” The ‘Arapaima Loyalty Program’ was first introduced in 2002 across all NoLimit, Glitz, Pallu and Y-Pay-more outlets and is one of the most popular of its kind in the industry. It offered wonderful surprises to the winners through Arapaima promos organised in previous years as well, including a fully sponsored trip to Malaysia in its first ever promo, fully sponsored trip to Bangkok in its second, instant gifts through a scratch & win promo in its third and an unforgettable experience with Sri Lanka’s only Jetliner Cruise in its fourth. The Arapaima Loyalty Program received international recognition as one of the best such programs in South East Asia at the Asia Retail Congress held in India both in 2012 and 2015.