Creative Solutions chosen as R&D partner for Qmatic

Wednesday, 19 November 2014 00:00 -     - {{hitsCtrl.values.hits}}

The world’s leading customer experience management company, Qmatic has chosen to partner with Sri Lanka’s leading software company Creative Solutions to expand its research and development capability. This further emphasises Sri Lanka as the smart destination for software development services and strengthens Creative Solutions’ position as a preferred partner to leading global technology companies. The team of engineers working on the Qmatic Project at Creative Solutions with Damitha Liyanage    Qmatic currently deploys solutions in 122 countries and has over 100 partners worldwide, with 55,000 installations globally. With this partnership, Creative Solutions will continue to develop advanced technology solutions to assist businesses on the Qmatic platform to manage their customer flow – from initial contact to service delivery. These solutions have proven to be a tremendous asset to airports in the efficient management of thousands of passengers every day. Several leading hospitals, major banks and retail store chains have also leveraged Qmatic’s platform to provide superior experiences to their customers, resulting in long term brand loyalty. Creative Solutions is at present expanding its working group for Qmatic from a single resource to a team of ten engineers headed by Manager – Software Engineering Damitha Liyanage. Having commenced his career at Creative Solutions as an Associate Software Engineer, today Damitha leads several teams working for clients worldwide. He brings multiple years of experience working on international projects and has designed solutions for construction management, retail, manufacturing, field service and mobile applications. Asked about the team, Damitha explained that they are an exceptional group highly skilled in engineering software products and has delivered solutions for some of the world’s leading companies. These projects have also been implemented in diverse domains, such as; from contributing in the development of the Manufacturing System for Boeing 787 (where part of the work was done onsite in USA), to completing an Asset Management and Scientific Decision Support System for Australian city councils in collaboration with RMIT University. Asked why they chose Creative Solutions as their partner, Martin Hallberg R&D Manager at Qmatic noted that the company was the best fit for their advanced software development needs. “We view the team at Creative Solutions as an extension of our existing R&D team who will play a key role in contributing to the continued development of our products. Having them as part of our team allows us to continue to develop products in an efficient manner and strengthen our position as the leading global provider of Customer Experience Management solutions,” said Martin Hallberg. Established in 1999, Creative Solutions has been a provider of Software Development, Quality Assurance, Application Management and Support Services throughout the world. Today it is one of the leading software companies in Sri Lanka and attracts some of the best talent in the market. Creative Solutions has satisfied clients in Sweden, Norway, United States, Australia and United Kingdom among others. Operating from its state-of-the-art development centres in Sri Lanka, Creative Solutions has helped clients accomplish their profitability goals across a variety of sectors including Healthcare, BFSI, Manufacturing, Logistics, Insurance, CRM, Retail, Mobility, Security, Field Service, e-Commerce and Enterprise Search.

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