DIMO opens upgraded Balagolla facility to enhance customer convenience in Central Province

DIMO Management at the opening ceremony of the new branch 

DIMO, the diversified conglomerate in Sri Lanka, recently upgraded its Balagolla facility into a full-scale DIMO branch while strategically relocating to 688, Balagolla, Kengalla, to cater to the diverse needs of customers in the central province. 

Previously, the Balagolla facility offered limited services and focused only on TATA vehicles. With this significant upgrade, the Balagolla DIMO branch now provides a comprehensive array of solutions in the mobility, and agriculture machinery sectors developing industrialists while contributing to improving the quality of life in the region with its whole range of home and garden solutions. 

“Endorsing regional growth is imperative for accelerating overall economic growth in the country,” said DIMO Chief Operating Officer of Automotive Engineering Solutions Mahesh Karunaratne. “Upgrading DIMO Balagolla facility to a full-scale branch is part of our efforts in contributing to regional growth. Transportation and agriculture are two important elements in any regional growth agenda. DIMO Balagolla branch will facilitate these two segments with the latest cutting-edge technologies while enabling communities to experience a vast array of home and garden solutions under one roof. This will undoubtedly assist in fuelling their dreams and aspirations of the communities in the region,” he added.  

The new branch offers a full range of services, including running repairs, accident repairs, engine repairs, washing and interior cleaning, vehicle sales, and spares for the TATA vehicle range. The DIMO Kandy Balagolla branch features a team of highly skilled technicians trained by TATA professionals and equipped with the latest diagnostic tools and technologies. This ensures optimal performance and longevity of TATA vehicles while providing peace of mind for entrepreneurs, industrialists, and vehicle owners in the region. As customers step into the new branch, they can expect nothing less than the highest standards of service and care for their beloved TATA vehicles, reaffirming DIMO’s position as the perfect partner for all their mobility needs. With this state-of-the-art new facility customers can now enjoy a range of tire brands from Michelin, Kumho, MRF and Sailun offered by DIMO. 

A dedicated team is deployed at the newly opened facility to cater DIMO Agricultural Machinery clientele in the region. This team facilitates sales, spare parts, and on-site servicing requirements of tractors and harvesters offered by DIMO, directly reaching out to farmers in the central province.Under the home and garden segment, the new facility offers Black and Decker home appliances and DIMO Lumin lighting solutions enhancing customer convenience while improving their living standards. 

The upgraded Balagolla branch exemplifies DIMO’s commitment to providing exceptional customer convenience while ensuring high-quality products and services.