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The pioneer in shaping the cab service industry and also the giant service provider in Sri Lanka, Kangaroo Cabs recently celebrated its 30th anniversary ceremonially of introducing fully-electric cabs to their fleet in line with the ‘Go Green’ concept.
The trademark number 011 2588 588, occupying 73% of the cab/taxi market share, at present, the company has been accredited with ISO 9001: 2015 certificate. Ensuring passenger safety and comfort, Kangaroo Cabs has expanded to meet various requirements in the market such as Kangaroo Vans (011 2501 501), Budget Meter Taxi (011 2592 592) and City Taxi (011 2801 801) and Kangaroo Tuk (011 2592 592).
The company commenced its operation in 1988 and recognised the passengers’ need and introduced the hiring cabs service and a metered taxi service for the first time in Sri Lanka. Focused on the customers’ requirements Kangaroo Cabs is well-equipped with the latest technology by setting up 24/7 customer support centre, fully-fledged phone app (Android and App Store) for bookings thus introducing prompt solutions for all customer segments.
The website of the company was launched in 2012 and Kangaroo Cabs has become the only cab service in Sri Lanka to offer reservation facility via WhatsApp and Skype. Under the direction of Chairman/ Managing Director Sunil Fonseka, Executive Director/Finance Director Kusal Fonseka and Director – Operations Thushara Fonseka, Kangaroo Cabs provides 100% trusted quality service to Customers with continuous training and workshop for nearly 3000 drivers and 150 permanent staff.
As a reputed company that treats the customer as king, Kangaroo Cabs attends to each and every complaint made by customers and gives quick feedback to them. A service that is in line with the company’s theme of ‘Comfort and Safety’ and the mission ‘We drive people happy’ to provide quality customer-oriented service for those who use taxis for their day-to-day travelling needs.
