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Monday, 13 February 2017 00:20 - - {{hitsCtrl.values.hits}}
First in the ‘Smart Manager Series’ organised by The Management Club, ‘Communication skills’, was held on 1 February. Russel Kerkoven, the moderator, took the participants through an interesting topic, ‘Communication’.
He emphasised the importance of communication, both spoken and written. He went on to say that both verbal and non verbal communication was important and the message conveyed should achieve the desired results.
He covered the areas of Active listening skills, Body language, eye contact, confidence, when communicating. He explained that the modern methods of communicating by sms, abbreviated words etc., is not acceptable in the business world. We must be aware of the importance of proper communication. This was followed by interaction.
The next program in the Smart Manager series will be ‘Creating Customer Value’. Kerkoven will be joined by Niluja Suthatharn on 8 March.
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Discover Kapruka, the leading online shopping platform in Sri Lanka, where you can conveniently send Gifts and Flowers to your loved ones for any event including Valentine ’s Day. Explore a wide range of popular Shopping Categories on Kapruka, including Toys, Groceries, Electronics, Birthday Cakes, Fruits, Chocolates, Flower Bouquets, Clothing, Watches, Lingerie, Gift Sets and Jewellery. Also if you’re interested in selling with Kapruka, Partner Central by Kapruka is the best solution to start with. Moreover, through Kapruka Global Shop, you can also enjoy the convenience of purchasing products from renowned platforms like Amazon and eBay and have them delivered to Sri Lanka.