Wednesday Feb 05, 2025
Wednesday Feb 05, 2025
Wednesday, 29 January 2025 16:14 - - {{hitsCtrl.values.hits}}
The ‘Pinnacle Sri Lanka 2024’ was held in grandeur recently, and this prestigious annual event is a hallmark celebration of excellence, recognizing organizations and individuals who have made outstanding contributions to their respective fields across Sri Lanka.
Among the many esteemed participants, the National Savings Bank stood out as one of the most celebrated entities, receiving not one, but three highly coveted awards. NSB proudly took home the titles for:
These remarkable achievements highlight NSB’s relentless pursuit of excellence, and innovation, and its unwavering dedication to meeting the needs of its customers while contributing to the financial empowerment of all Sri Lankans.
Best CEO of the Year 2024: Celebrating Visionary Leadership
Shashi Kandambi Jassim, General Manager/CEO of National Savings Bank, was recognized as the Best CEO of the Year 2024 (Overall Sector). This prestigious award is a testament to her extraordinary leadership, which has propelled NSB to new heights, fostering a culture of innovation, resilience, and customer-centricity within the organization.
Ms. Kandambi’s banking career spans over 35 years, with 10 years in corporate management roles. Her extensive experience in strategic planning, financial resource optimization, risk management, and corporate governance has been instrumental in guiding NSB’s success. She is also known for her expertise in customer engagement, technological innovation, and regulatory compliance, which have solidified NSB’s reputation as a leader in Sri Lanka’s banking sector.
She is also a prominent figure in the broader banking community, serving as a Director of the Institute of Bankers, Sri Lanka, and as a former President of the Association of Professional Bankers, Sri Lanka.
Her exceptional ability to balance innovation with tradition, while maintaining the highest standards of governance and customer service, has set her apart as a visionary leader, earning her this well-deserved recognition.
Empowering Women with the Best Women’s Savings Plan
NSB’s Sthree Savings Account was honored as the Best Women’s Savings Plan of the Year 2024, highlighting the Bank’s dedication for financial empowerment and inclusivity. The Sthree Savings Account is specifically designed to meet the unique needs of Sri Lankan women, offering tailored financial solutions that promote independence, stability, and growth.
Through this innovative savings plan, NSB has actively contributed to uplifting the status of women in the country, fostering their economic participation, and helping them build secure financial futures. The award underscores NSB’s belief that empowering women financially not only benefits them as individuals but also strengthens families, communities, and the nation.
NSB’s commitment to promoting financial literacy and empowerment among women is evident through initiatives like the Sthree Savings Account, which has become a symbol of progress and opportunity for women across
Sri Lanka.
Excellence in Customer Service: Best Customer Service Provider Bank
NSB’s recognition as the Best Customer Service Provider Bank of the Year 2024 further cements its reputation as a customer-focused institution. With a vast network of over 4,500 touchpoints and a customer base of nearly 13 million, NSB is one of the largest and most accessible banks in Sri Lanka.
This award acknowledges the Bank’s unwavering dedication to delivering an exceptional service and its ability to understand and cater to the diverse needs of its customers. NSB’s customer-centric approach is characterized by personalized service, innovative financial products, and a commitment to accessibility and convenience, making it the go-to bank for millions of Sri Lankans.
Through its extensive reach and customer-first philosophy, NSB has played a pivotal role in fostering financial inclusion and ensuring that even the most remote communities in Sri Lanka have access to quality banking services.
A Message of Gratitude and Commitment
Commenting on the Bank’s remarkable achievements, Shashi Kandambi Jassim, GM/CEO of National Savings Bank, expressed her gratitude and reaffirmed NSB’s commitment to excellence and innovation:
“We are deeply honored to receive these prestigious awards at Pinnacle Sri Lanka 2024. These accolades reflect our unwavering dedication to serving the people of Sri Lanka and our commitment to delivering excellence in every aspect of our operations. I am immensely proud of our team’s hard work, which has made these achievements possible.
As we look to the future, we remain steadfast in our mission to provide innovative and inclusive financial solutions that empower individuals and drive economic progress. We will continue to prioritize our customers’ needs and contribute to the betterment of our society and the nation.”
Looking Ahead: NSB’s Vision for the Future
The recognition received at Pinnacle Sri Lanka 2024 is a testament to NSB’s leadership, innovation, and customer-focused values. As the Bank celebrates these achievements, it remains committed to pushing boundaries and setting new benchmarks in the banking industry.
With a strong foundation built on trust, innovation, and inclusivity, NSB is poised to continue its journey as a trailblazer in Sri Lanka’s financial landscape, delivering value to its customers, empowering communities, and contributing to the nation’s economic growth.
NSB’s success at Pinnacle Sri Lanka 2024 is not just a celebration of its accomplishments but also an inspiration to continue striving for excellence, ensuring a brighter and more prosperous future for all
Sri Lankans.
