Global kudos for Häcker Kitchen

Thursday, 24 November 2016 00:01 - - {{hitsCtrl.values.hits}}

One of Germany’s biggest national surveys focused on the question of which brands are particularly popular with the Germans. In the kitchen furniture category, Häcker Kitchens was not only rated the ‘Customer Favourite 2016’ but also awarded the highest rating, “Gold”.

For a Focus Money and Deutschland Test joint survey, the experts from the Cologne-based analysis and consultancy firm ServiceValue analysed over one million online sources to gain information about more than 1,000 brands from 82 industry sectors.

The question was: which brands are particularly popular with consumers?

The survey was based on data collected with a web monitoring tool that monitored and analysed tens of thousands of news items and more than a million social media sources on the internet throughout 2015 with the aid of a semantic search feature. Analysed were statements about price, service, quality and reputation.

Besides Häcker Kitchens excellent overall result, the study also supplied other interesting information such as: the price is often the most important criterion for the decision to purchase.

However, the customers not only want to buy at a good price but also have marked expectations when it comes to what they get for their money. The customer verdict proves: the quality is almost as important as the price; in some industry sectors, it is even more important. A well-balanced price/performance ratio is therefore a fundamental requirement for a top brand, according to the Focus Money magazine.

“We are delighted that Häcker Kitchen.germanMade has been chosen as ‘Customer Favourite 2016’, and that we have been awarded a ‘Gold’ rating. Since this award is based on feedback from real customers, it is indisputable proof that Häcker always strives for the highest possible level of customer satisfaction.” said Chief Executive Officer of Fine Furniture Martin Klement.

He continued: “We have always believed in the quality and durability of Häcker Kitchens. It is simply the best investment you can make for you home. Not only is it functional it is also quite artistic and therefore visually pleasing.”

In Sri Lanka, Häcker Kitchens is represented by Fine Furniture which also offers Bedrooms sets, Living Sets, Interior décor and strives to offer its customers luxurious yet durable products. Established in 2012, the company has quickly grown to be the leading company in the industry that serves high end customers.

Utilising a highly skilled and experienced team of professionals and the extensive resources of Fine Furniture Ltd., the company’s vision is to provide only the best experience to consumers across a variety of products.