FedEx companies receive Top 2015 Quest for Quality Awards

Six subsidiary companies of FedEx Corp. have been highly ranked by Logistics Management magazine readers in the 32nd Annual Quest for Quality Awards.  

The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers.

The 2015 ratings of FedEx companies among the Quest for Quality Awards are as follows:

More than 6,175 readers of Logistics Management magazine ranked carriers on the basis of five key criteria:  on-time performance, value, information technology, customer service, and equipment and operations.  The 3PL providers are rated on different criteria: carrier selection and negotiation, order fulfillment, transportation and distribution, inventory management, and logistics information systems.

“Customers want to do business with companies that care about quality improvement.  FedEx has a quality-embedded culture that is driven by our people, talent and desire to continue improving the customer experience,” said Patrick Fitzgerald, SVP Integrated Marketing & Communications, FedEx.

The awards were presented to representatives of winning companies at a gala celebration on Sept. 29 in San Diego, Calif.