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Six subsidiary companies of FedEx Corp. have been highly ranked by Logistics Management magazine readers in the 32nd Annual Quest for Quality Awards.
The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers.
The 2015 ratings of FedEx companies among the Quest for Quality Awards are as follows:
More than 6,175 readers of Logistics Management magazine ranked carriers on the basis of five key criteria: on-time performance, value, information technology, customer service, and equipment and operations. The 3PL providers are rated on different criteria: carrier selection and negotiation, order fulfillment, transportation and distribution, inventory management, and logistics information systems.
“Customers want to do business with companies that care about quality improvement. FedEx has a quality-embedded culture that is driven by our people, talent and desire to continue improving the customer experience,” said Patrick Fitzgerald, SVP Integrated Marketing & Communications, FedEx.
The awards were presented to representatives of winning companies at a gala celebration on Sept. 29 in San Diego, Calif.
