SITA secures new Abu Dhabi Airport Terminal contract

SITA’s advanced technology will set the foundation for Abu Dhabi International Airport’s new Midfield Terminal, which will serve an estimated 30 million passengers annually from July 2017.

In a five-year deal, the air transport IT specialist will provide a full range of integrated airport solutions. This includes SITA’s next generation airport management system, common-use passenger processing platform, automated boarding gates, flight information display systems and baggage management services.

SITA will also manage technology integration at the new terminal for IT and telecommunications technology, as well as other special airport systems.

Abu Dhabi Airports Chief Executive Officer Eng. Mohamed Mubarak Al Mazrouei said, “We are building the Midfield Terminal to exceed global standards for connectivity and high-tech integration. We will ensure that the very latest in every system is installed. From baggage tracking and handling to flight display systems, passengers will benefit from a highly sophisticated IT support system to ease and speed their journey through the airport.”

SITA’s Airport Management Solution will help the airport simplify its operations, while improving profitability. An integral part of this solution is SITA’s Airport Central, the airport operational database, which will allow the airport to centralise all its data into a single repository of operational information. The airport can use this database to set up real-time dashboards covering the most critical aspects of its operations, as well as for flight management, billing and reporting.

The airport management solution also includes SITA’s Airport Vision flight information display system to keep passengers up-to-date on flight information and SITA Airport Resource Manager, which will help the airport coordinate the planning and real-time management of its fixed resources including aircraft stands, gates and check-in counters.

The airport will also benefit from SITA’s Airport Connect Open passenger processing platform and its baggage operations management service, Bag Manager. To maximise flexibility and convenience, Airport Connect Open will enable all airlines using the terminal to access their respective IT applications in real-time on shared equipment and use any airport desk or gate for passenger check-in and boarding.

SITA’s Bag Manager will provide the airport with comprehensive baggage management, delivering real-time information on baggage status and helping resolve baggage issues quickly and efficiently.

Construction of the Midfield Terminal, which is scheduled to open on 17 July 2017, is well underway. Once complete, it will provide a home base for the United Arab Emirates’ national carrier, Etihad Airways.