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Wednesday Sep 25, 2024
Friday, 21 March 2014 03:09 - - {{hitsCtrl.values.hits}}
Ranna212 Beach Resort, Tangalle has been honoured as a top performing resort on the worlds’ largest travel site TripAdvisor with the status as coming on 10 out of 25 in the overall Top Hotels winner category. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.
Chief Executive Officer of Auro Resorts [Tangalle] Ltd. Anandaraj commented: “It has been a great achievement for Ranna212 Beach Resort to have received this award in just 24 months since the launch of the resort.”
The award is a depiction of Ranna212 Beach Resorts’ sheer passion and continuous improvement of Hotel Operations to exceed customer expectations. “The team at Ranna212 Beach Resort led by Harsha Jayasinghe, the Resident Manager, is clearly dedicated to understanding intricate elements of what varied guests seek.”
Anandaraj is of the opinion that whilst guests who visit this four star plus resort set on a stunning stretch of ocean essentially seek sun, sand and sea, the team plays a significant role in unearthing hidden desires. Guests show deep appreciation in understanding and partaking in traditions of the Deep South coast, unique Sri Lankan culinary experiences and much more including experiential tours in and around the resort.
Anandaraj added that as the modernist traveller seeks to make well informed plans for a journey, the use of seamless links to booking tools is an ever-increasingly vital component. Information on selected destinations and properties in order to plan and enjoy a memorable trip, results in guests turning to websites such as TripAdvisor for reliable guidance.
Sharing of experiences and enabling customers to feel empowered by the sharing feedback is at the very core of Ranna212 Beach Resort’s success with all Associates being part of the process.
In this changing landscape of tourism the Top Hotels award from TripAdvisor represents an immense accomplishment for Ranna212 Beach Resort, Tangalle with an identification of one of the most outstanding properties.
