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Browns Hotels & Resorts embraced the new year with another accreditation as its properties were recognised with the Booking.com Traveller Review Award 2023.
This notable award is an annual appreciation program for hospitality partners with outstanding services, determined by the review scores that travellers leave after their stay. To be recognised with an award globally, accommodation partners had to have an average review score of 8.0 (out of 10) or higher, as of 11:59 p.m. (GMT) on 30 November 2022.
The Eden Beruwala, Avani Bentota Resort, Club Hotel Dolphin, Hotel Sigiriya, The Calm Resort & Spa, The Beach House, as well as all of the boutique properties part of the reveal collection; Lantern Boutique Hotel and Ubuntu Beach Villas, The Lavender House, Stafford Bungalow, all received a Booking.com Traveller Review Award 2023.
Browns Hotels & Resorts Group General Manager Eksath Wijeratne said, “We are absolutely thrilled that the results of our extraordinary services are always being acknowledged. This represents how satisfied guests are with the experiences we offer and how we curate their stay to leave a lasting impression. We all feel a great sense of accomplishment, which motivates us more to provide them with exemplary services that exceed their expectations.”