Cinnamon Hotels & Resorts selects Sabre’s SynXis platform as it eyes international growth

Sabre Corporation, a leading software and technology provider that powers the global travel industry, yesterday announced a new agreement with the leading hospitality brand Cinnamon Hotels & Resorts. 

The chain, with a portfolio of hotels and resorts in both Sri Lanka and the Maldives, will be using Sabre Hospitality’s comprehensive Central Reservations System (CRS) to drive growth and scale. 

Through its cloud-based SynXis platform, Sabre Hospitality will support Cinnamon Hotels & Resorts ambitious international growth plans by driving accuracy, speed, and insight across channels; taking its distribution capabilities to the next level. The group has also added SynXis Booking Engine to its technology arsenal to capture more direct bookings. 

Cinnamon Hotels & Resorts Chief Commercial Officer Radhey Tawar said: “We are great pride in our integral role in shaping the Sri Lankan tourism industry. Our new partnership with Sabre Hospitality marks a significant milestone in our journey, propelling us into the future of hospitality. Sabre’s impressive SynXis platform will enable us to uphold our commitment to enhancing the guest experience across our diverse global guest segments. This collaboration reinforces our commitment in creating seamless guest reservation journeys as we focus on global expansion.”  

Sabre Hospitality Solutions Senior Vice President, Global Managing Director of Community Sales Frank Trampert said: “This is an incredibly exciting time for the hospitality industry, and we’re delighted that so many of our hotel partners share our commitment to growing the global travel marketplace. By choosing Sabre SynXis, Cinnamon Hotels will be able to streamline operations, gain a greater understanding of its guests, increase bookings and revenue streams, and expand its geographic reach. We’re confident that Sabre’s hospitality expertise and advanced technological support will enable Cinnamon Hotels to realise its tremendous growth potential.”

With a portfolio of 15 properties in Sri Lanka and the Maldives, Cinnamon Hotels & Resorts is Sri Lanka’s largest hotel group. Located in some of the most picturesque locations in the region, including pristine beaches, lush forests, and historical sites, each property provides a bespoke and unique offering aimed to amplify and complement the guest experience as they discover and immerse themselves in the treasures of each locale. Cinnamon Life Integrated Resort, set to open during the second half of 2024, is a true city icon and urban Integrated Resort at the centre of a metropolis, encompasses two residential towers, world-class retail spaces, an entertainment complex, two hotels and an office tower. 

Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalised traveller experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $ 260 billion worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.