Due to the ongoing fight against the COVID19 outbreak and its impact on air travel services globally, Etihad Airways has made the following changes to its flight schedule:
- Amman (AMM): All flights suspended from 17 March until 31 March.
- Bangkok (BKK): Reduced from triple-daily to double-daily (suspension of EY406/405) from 21 March to 2 May.
- Barcelona (BCN): All flights suspended from 17 March until 31 March.
- Beirut (BEY): All flights suspended from 16 March until 31 March.
- Casablanca (CMN): All flights suspended from 16 March until 31 March.
- Hong Kong (HKG): All flights suspended until 30 June.
- Istanbul (IST): All flights suspended from 16 March until 31 March.
- Jakarta (CGK): Reduced from double-daily to daily (suspension of EY472/471) from 18 March until 30 June.
- Madrid (MAD): All flights suspended from 17 March until 31 March.
- Milan (MXP): All flights suspended until 30 April.
- Rabat (RBA): All flights suspended from 16 March until 31 March.
- Rome (FCO): EY85/86 suspended until 30 April. EY83/84 suspended until 30 June.
- Seoul (ICN): Reduced from daily to four weekly (operating on Tuesdays, Thursdays, Fridays and Sundays) from 30 March to 30 April.
- The following previously announced network changes remain in place:
- Riyadh (RUH), Jeddah (JED), Dammam (DMM), Medina (MED): All flights suspended from 16 March until 31 March.
- Kuwait (KWI): All flights suspended until 31 March.
- Bahrain (BAH): Reduced from triple-daily to double-daily until 31 March.
- Muscat (MCT): Reduced from triple-daily to double-daily until 31 March.
- Shanghai (PVG): All flights suspended until 28 March.
- Chengdu (CTU): All flights suspended until further notice.
• Nagoya (NGO): All flights suspended until 30 June.
For passengers impacted by flight cancellations, procedures are in place for fare refunds or for flight changes when services resume.
Due to the large number of calls, Etihad Airways is urging customers whose flights are impacted by COVID19 travel restrictions to refrain from calling the airline’s customer service lines unless their flights are scheduled within the next 48 hours.
