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In a world where travellers seek more than just a destination, creating unique and memorable experiences has become the cornerstone of the hospitality industry. Recognising this, Fairway Colombo, a smart luxury business hotel known for its innovative spirit, is set to redefine the guest experience in Sri Lanka by introducing robot operations, becoming the first hotel in the country to do so.
Sri Lanka, already celebrated for its breath-taking landscapes, ancient heritage sites, vibrant culture, and world-class beaches, offers travellers a wealth of unique experiences. From nature trails winding through lush tea plantations to the bustling energy of cultural festivals and the richness of local cuisine, this island nation has something for every visitor. However, with the growing influence of technology in travel, there is room to enhance these experiences even further.
Fairway Colombo is taking a bold step in this direction by integrating robots into its daily operations, offering guests a technological experience unlike any other in Sri Lanka. This ground-breaking initiative will not replace human interaction but rather complement the hotel’s existing staff. The robots will work hand-in-hand with the team, enhancing efficiency and elevating service standards to new heights.
“As travellers become more accustomed to technology, we believe this initiative will appeal to a new generation of tourists who are eager to explore innovative hospitality solutions,” says Fairway Leisure General Manager Saman Perera.
Fairway Colombo’s introduction of robotic technology underscores its commitment to pushing the boundaries of what Sri Lankan hospitality can offer. This initiative is part of the hotel’s broader effort to elevate the country’s tourism industry and attract more visitors in the future, particularly those who have grown up in a world shaped by technological advancements.