Hayleys Travels celebrates 35 years of exceptional service

Sri Lanka’s premium travel and leisure solutions provider, Hayleys Travels, proudly celebrated 35 years of service excellence in the month of October, with exciting promotional offers for their customers whilst also focusing on giving back to the community through CSR initiatives.

Several exciting engagement initiatives and promotional offers such as competitions and partner offers were launched to coincide with the anniversary celebrations. The company also focused on giving back to the community through CSR initiatives such as contributions towards the National Cancer Hospital in collaboration with companies in the Aviation Sector, whilst also working on energy saving initiatives.

As a leading travel solutions provider in Sri Lanka, Hayleys Travels offers a 360° value proposition to its customers, providing core services such as air ticketing, international hotel reservations, holiday packages, outbound incentive tours, visa services, fixed departures and pilgrimage tours, along with unparalleled value added services. Customer service excellence is a core principle of the organisation, and the company has strived to deliver innovative solutions to cater to specific customer needs, focusing on efficient service delivery through technological platforms. The benchmark set by Hayleys Travels is largely due to the leadership of the organisation, which comprises of leading travel professionals, ably supported by experienced operational teams.

“We are excited to celebrate our 35th Anniversary milestone,” said Hayleys Travels Director/Chief Executive Officer Gerard Victoria. “Our dedicated and experienced team—together with our powerful partnerships—have provided us a strong foundation in serving our customers. While we embrace transformational change to deliver enduring value to the modern traveller, we are driven by our core ethos of integrity, accountability, teamwork and social responsibility, which are values instilled by the Hayleys Group.” 

The strides made by Hayleys Travels is evident through the multiple awards it has received from leading global airlines, tourism authorities in major markets and other key industry suppliers. The company has also developed many strategic partnerships to enhance its value chain and proposition, including the affiliation with Radius Travel, one of the largest global travel management networks and its appointment as a Passenger Sales Agent for Norwegian Cruise Line Holdings, the third largest cruise line in the world in terms of passenger numbers.  

Having been established as Maritime Travels in 1984, Hayleys Travels, is a strategic business vertical of Hayleys Advantis Limited, the Transportation and Logistics arm of the prestigious Hayleys Group. The company’s robust growth, dynamic outlook and visionary intent has placed it amongst Sri Lanka’s largest travel solutions providers, specialising in corporate, leisure, incentive and group travel.