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Hilton Colombo announced it has been recognised as a 2021 Travelers’ Choice award winner for accommodation. This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned great traveller reviews on TripAdvisor over the last 12 months. As challenging as the past year was, Hilton Colombo stood out by continuously delighting travellers.
“We are delighted to have won this award despite the challenges we faced last year and continue to face due to the COVID pandemic. It gives us a sense of pride and motivation to persevere in these extremely trying times. We thank all our guests for believing in us and look forward to continue delivering exceptional services to our valued customers,” commented Hilton Colombo General Manager and Hilton Sri Lanka Area General Manager Manesh Fernando.
“Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said TripAdvisor Chief Commercial Officer Kanika Soni. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilising technology to prioritise guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
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