Relocation of FlySmiLes Service Centre

FlySmiLes, the frequent flyer program of SriLankan Airlines, has relocated its Service Centre, in order to provide an enhanced service to its members in Sri Lanka and around the world.

The new FlySmiLes Service Centre is located at Iceland Business Centre No.30, Sri Uththarananda Mawatha, Colombo 3 (Colpetty). It is open for business from Monday to Friday from 0830-1700 hours, including Public and Mercantile holidays.

The FlySmiLes Call Centre can be contacted 24 hours a day on 0197 333333. FlySmiLes also maintains a 24 hour operational office at Bandaranaike International Airport’s departure terminal. With the commissioning of the new centre, the existing FlySmiLes Centre at Colombo’s World Trade Centre will cease operations.

For the convenience of its members, FlySmiLes also has a state-of-the-art mobile app, as well as its website www.srilankan.com/flysmiles, where members can avail themselves a wide range of services that include redeeming of tickets, special promotions on SriLankan Airlines and FlySmiLes partners.

Sri Lanka’s National Carrier operates a route network of 105 cities in 47countries from its hub in Colombo, with a fleet of modern aircraft with the latest comforts such as flatbeds in Business Class and sophisticated in-flight entertainment, to complement its world class service that is famed for caring and warmth. In addition oneworld alliance will provide seamless links to over 1,000 cities in 160 countries.