The Theva Residency Kandy wins TripAdvisor Travelers’ Choice Award for 2021

The Theva Residency – Kandy has won the TripAdvisor Travelers’ Choice Award for 2021! This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned great traveller reviews on TripAdvisor over the last 12 months. As challenging as the past year was, The Theva Residency stood out by continuously delighting travellers.

“With the current global crises, it has been a very tough time for the hospitality industry, especially small businesses. Hence winning this award is amazing for our team spirit! We believe that this success was not something we achieved alone, but it is the effort and support of so many people in our business and personal lives that helped us through the difficult times,” said Managing Director Dheeshana Amereskere.  “Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said TripAdvisor Chief Commercial Officer Kanika Soni. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilising technology to prioritise guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”