Amaya Hills, Langdale by Amaya win World Luxury Hotel Awards 2013

Tuesday, 5 November 2013 00:10 - - {{hitsCtrl.values.hits}}

Amaya Hills on Friday won the country award for the luxury hotel with the Best Scenic Environment in Sri Lanka Langdale by Amaya won the continental award for the Best Luxury Romantic Hotel in the Indian Ocean The World Luxury Hotel Awards is the world’s most prestigious and exclusive awards recognising the best facilities and service excellence the hotel industry has to offer. The criteria to be successfully nominated and included in the official World Luxury Hotel Awards voting process is overall service excellence. Only hotels, lodges and resorts operating in a luxury niche market are able to participate in the World Luxury Hotel Awards.

Service delivery and effective management Winners are purely judged on service delivery and effective management voted for by international tour operators, travel agents and hotel guests who get the opportunity to cast their valuable votes annually, making the process fair and unbiased. “The awards also aim to encourage sustainable competitiveness in order to build staff morale and create maximum awareness within the luxury hotel industry,” De Wet, Director of the WLHA added. “To receive awards as country and continental winners from the World Luxury Hotel Awards 2013 is a true honour and we are delighted to have such excellent ratings from our guests and customers. We are especially proud of our staff that take such pride in their work and always try to go the extra mile to please a guest,” said Lalin Samarawickrama, Managing Director of Amaya Resorts & Spas. “This is an acknowledgement that we hold high. We have been delighting guests with our award winning service rich in traditional Sri Lankan culture and values and we look forward to continuing to please all our guests by rewarding unforgettable stays, and dedicated personal service.” Amaya Resorts & Spas would like to take this opportunity to thank all its guests and supporters for helping win the World Luxury Hotel Awards 2013 as some of the best country and continental resorts. Chain of luxury and star rated resorts Amaya Lesiure PLC with the brand name of Amaya Resorts & Spas is a chain of luxury and star rated resorts. It includes certified and awarded distinctive properties, located in some of Sri Lanka’s key tourist destinations. Amaya offers its customers the best of the country’s indigenous cultural and ecological heritages bringing guests an authentic experience that reflects the culture, nature and beauty of Sri Lanka. Amaya – the Sanskrit word for reality and non-illusion – has been named such because it offers its customers the best of the country’s indigenous cultural and ecological heritages. This concept has been carried across all of the resorts and spas, with improvements in facade, products offered and service standard showing Amaya’s enhanced commitment to its customers.