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The award was presented to the hotel in recognition of receiving high guest review scores, reflecting the superior level of guest satisfaction of Best Western Elyon Colombo’s service and facilities on Booking.com, the world’s leading hotel booking site.
Booking.com is the global leader in booking accommodations online. Each day, over 650,000 room nights are reserved on Booking.com. The Booking.com website and apps attract visitors from both the leisure and business sectors worldwide.
General Manager Joe Kneen and E-Commerce Executive Aadil Fahim for Best Western Elyon Colombo said they were delighted and proud of the team for yet another win. “This is a great award and we are proud to be a part of such a winning team. Each staff goes beyond their roles and we make sure that every guest who leaves our hotel does so with a smile. We will continue to fly the Best Western flag high,” they said.
Hotels are judged by the ratings given to them by guests thorough the Booking.com website. Only Hotels with positive ratings of 95% and over are considered for this award. After stringent analysis, the top performers are selected and earn well-deserved accolades.
Best Western Elyon Colombo became the first-ever Best Western hotel in Sri Lanka when it opened in 2014. The Hotel’s 60 tastefully designed contemporary rooms and range of modern facilities, including the stunning rooftop bar, has become an instant hit with both the business and leisure travelers.
This prestigious and highly-coveted award from Booking.com marks the start of a great year for Eylon Colombo Hotel adding to the hotel’s winning streak when they were also presented The Traveler’s Choice Award by TripAdvisor.com.
Elyon Hotels Chairman Presantha Jayamaha said: “This award is a wonderful achievement because it demonstrates that we are succeeding in delivering extraordinary guest experiences. We thank our guests for recognising our hotel’s team for their hard work.”
The annual Award of Excellence honours hotels for hospitality excellence as measured by their overall guest review score. Hotels recognised must have an average review score of eight or higher as displayed on Booking.com on 31 December 2014.
Best Western International is ‘The World’s Largest Hotel Chain,’ comprising more than 4,000 independently owned and operated hotels in 100 countries and territories worldwide. Offering three distinct brand levels – midscale Best Western, upscale Best Western Plus and luxury Best Western Premier – the company is able to cater for the needs of any business or leisure traveller.
Best Western first launched in Asia and the Middle East in 2001 and now covers 27 countries in the region. For hotel owners, Best Western offers a broad range of operational support, including sales, marketing and distribution, with online, mobile and social media booking capabilities. The award-winning Best Western Rewards guest loyalty program also has 15 million members.
