Monday Nov 18, 2024
Monday Nov 18, 2024
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Cinnamon Citadel Kandy has been voted by the clients of Studiosus as one of the best hotels worldwide with an outstanding level of customer satisfaction. Accordingly, the resort has won the Studiosus quality award for the year 2012. Studiosus is Germany’s leading tour operator that offers outbound guided tours to many countries worldwide.
“The guest is the most important stakeholder of our business, winning this award means that the staff and management of Cinnamon Citadel Kandy have displayed an outstanding level of customer service resulting in a higher level of customer satisfaction,” said Sector Head for Sri Lankan Resorts Jayantissa Kehelpannala.
Located adjoining the country’s longest river and in the hill capital of Sri Lanka Cinnamon Citadel Kandy invites guests to experience absolute comfort offered at a Cinnamon Resort with a twist of modern chic elegance. Enjoy buffet-style breakfast, lunch or dinner with a delectable selection of international and local cuisine at the ‘Panaroma’ main restaurant. Guests can choose to dine indoors or sit outside alfresco style, whether it’s a sunbathed breakfast or dinner under the stars. For the discerning palate and for those in search of specialised dishes, ‘Café C’ offers an extensive a-la-carte dinner menu. One could enjoy a romantic dinner with the view of the Mahaweli River in an absolutely stunning setting. The stylish lounge bar at the hotel offers the perfect setting to unwind and enjoy an exotic cocktail or sip on your favourite drink overlooking the pool and the tree-lined riverbank. Apart from the Studiosus award, Cinnamon Citadel Kandy has also received the Trip Advisor Certificate of Excellence and the ISO 14001, ISO 18001 and ISO 22000 certifications.
